
EZCORP Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Which role are you interviewing for?
10 roles · 22 reportsCandidate interview experiences
First-hand accounts from people who interviewed at EZCORP.
Sales Associate
It was in person, pleasant, and straightforward. The dollar raise per hour for earning a pawn brokers certificate doesn't exist. They didn't explain the numbers you have to hit before earning commission in any detail. This is a glorified inventory position. You will haul all kinds of dirty tools and cumbersome items into inventory and out. They want you to wear a dress shirt and slacks, but you will get dirty from minute one every day. You are responsible for your cash drawer, and inventory counts of jewelry and electronics on the floor daily and weekly. They discussed going to jail for a serious contract mistake.
- Standard
Assistant Manager
Got a call from a recruiter who said I was a perfect fit for the role, then I had a phone interview with the DM who also thought I was a perfect fit. He wanted to hire me but mentioned a bad hiring record, so the HR Manager had to make the final call. I then interviewed with the Store Manager who wanted to hire me, followed by another interview with the HR Manager and the DM. I was given a run-down of my responsibilities. The DM asked me to write a report, which he liked. The HR Manager asked why I'd want to work for someone with less experience than me, and I said I thought I could help and make a difference. I ended up taking another job because this company seems to not want a go-getter, and their store looks bad and needs help but they have no budget. I don't recommend this place.
- What specific contributions could you make to our team?
- What motivates your interest in working with us?
Assistant Controller
I was contacted about this role more than 4 months after it was posted. They asked me to come in with only 1 business day's notice and complete an online personality assessment before interviewing. The interviews themselves involved four separate hour-long one-on-one sessions. I met with the hiring manager, a peer, a staff member, and someone from HR. All the interviews felt well-structured; everyone had prepared questions about my background and about key aspects of the job and department. The interviewers were open about the department's needs and what they were looking for in this role.
- Tell me about a time when your team wouldn't help meet a deadline.
Pawnbroker
I put in an application after going to a job fair. I had two years of experience already at a different pawn company. I applied online and then went for an interview the next day at their nogalitos location. I told them I was there for a job interview and was dressed casually. I met with the district manager, Cadio, who asked me questions about my past job experiences and some scenarios. They were nice and said they'd definitely consider me because of my experience. They mentioned everyone starts part-time but that they'd move me to full-time when a position opens up. After the interview, I did orientation the following week, along with a screening and background check. The week after that, I got the job offer and the location I wanted.
- Have you ever been in a situation where you couldn't manage an angry customer?
EZCORP Interview Questions
Quoted word for word from EZCORP interview reports.
“Who do you look up to as a role model?”
Read reports →“What are your strategies for increasing customer growth?”
Read reports →“Describe your most significant negative characteristic.”
Read reports →“Do you have prior pawn experience?”
Read reports →“Tell me about a time when your team wouldn't help meet a deadline.”
Read report →“Have you ever been in a situation where you couldn't manage an angry customer?”
Read report →“What is your approach when the business side does not approve the requirements?”
Read report →“What is your motivation for joining EZCORP?”
Read report →“Why did you choose this field?”
Read report →Formats, difficulty and experience
Across all 22 EZCORP interview reports.