Expedia Group Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 44 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Expedia Group.
Expedia Group
Account Manager
Entry Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Take home Presentation Offer
Interview formats
Behavioral Case Presentation
It was a good process overall. They asked me some basic questions about what I know, my past experiences, and why I want this job. There were three stages in total. One stage involved a case study where I had to figure out how to make an imaginary hotel do better. They made an offer at the end, but I turned it down because the salary they offered was much lower than what I told them I was looking for when I applied. If the salary had been closer to what I expected, I would have taken it. They should have let me know upfront about the salary range so we didn't waste each other's time.
Confirmed questions1 question
- Given data on an imaginary hotel and its competitors (revenue, avg stay length, room nights sold, booking window), please analyze the hotel's performance relative to competitors and devise a strategy for improvement, presenting it within 45 minutes.
Expedia Group
Account Manager
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The recruiter was nice and direct. However, the video interview with the "interview managers" was uncomfortable and belittling. They made me feel like they would laugh at me after a terrible interview with irrelevant questions. This aligns with negative reviews about the company, suggesting a toxic work environment. I declined to continue the process. It was surprising they expected a "go getter" who would work extremely hard while they did not seem educated about finding the right candidate. Their smirks and body language were shocking. I advise others to read reviews and save themselves.
Confirmed questions1 question
- What experiences from your previous role make you suitable for this position?
Expedia Group
Account Manager
Senior Difficult Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel
Interview formats
Behavioral Technical Presentation
Bad candidate experience. The process is long (5 interviews) with multiple different shareholders and very disorganised: they set an interview at 9pm for the day after 9am. I received different job related information from the job description, HR manager and hiring manager. I have never been asked any question about my ability to sell or to describe how I would react in a sales situation. After 5 interviews, the only feedback I got is one sentence via email. Very disappointing interview process when you see the great reviews on glassdoor. Be ready to potentially experience the same process, being confused, frustrated and accept very last minute interviews.
Confirmed questions1 question
- How do you plan your onboarding?
Expedia Group Account Manager Interview Questions
Quoted word for word from Expedia Group interview reports.
“What are your thoughts on the possibility of the OTA industry collapsing, and what could cause it?”
Read reports →“As a Corporate Account Manager, you notice with one of your existing customers that they are booking only a small volume of €100,000 with Egencia instead of the contractually agreed business travel volume of €500,000. Customer profitability is a key KPI and requires 100% target achievement for the agreed volume. What would be the first steps a Corporate Account Manager could take after realizing this figures?”
Read reports →“How would you approach collaborating with a hotel that is already fully booked and doesn't need online advertising?”
Read reports →“How do you build the best possible relationship with the customer to ensure a long-term business relationship?”
Read reports →“Imagine a client is asking for a discount that goes against our standard pricing. What would you do?”
Read report →“As an Account Manager, how do you ensure that the customer books at least 60% of their travel volume via Egencia within the first 30 days?”
Read report →“Given data on an imaginary hotel and its competitors (revenue, avg stay length, room nights sold, booking window), please analyze the hotel's performance relative to competitors and devise a strategy for improvement, presenting it within 45 minutes.”
Read report →“What do you think is the biggest internal challenge for a customer when they switch Travel Management Companies to Egencia?”
Read report →“Could you state your prior base salary, not including any benefits or incentives?”
Read report →Formats, difficulty and experience
Across all 44 Expedia Group interview reports.