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Europcar Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 53 interview experiences · FREE TO READ

2.1 Rounds average
Average Typical difficulty
57.7% Positive experience

Which role are you interviewing for?

20 roles · 53 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Europcar.

Showing 4 of 53
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Europcar

Customer Service Representative

Operations · half a year ago

Entry Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

They started by asking me to introduce myself and talk about my current job experience. After that, we went into some questions about customer experience, my soft and hard skills, and also about what languages I know.

Confirmed questions1 question
  • Can you explain how you handle a frustrated customer?
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Europcar

Chef de Projet Digital

Product · a year ago

Mid Average Positive experience Accept offer 3 rounds
Interview process
Technical screen Technical screen
Interview formats
Technical Behavioral

Il y a eu 2 entretiens fonctionnels métier et 1 entretien technique. La plupart des entretiens impliquent un chef de projet métier et un sponsor qui posent des questions sur la relation entre vos expériences et le poste. Il y a aussi un entretien avec un architecte technique pour évaluer votre capacité à communiquer avec les profils techniques et vos connaissances des environnements présents.

Confirmed questions3 questions
  • Quelles technologies maîtrisez-vous, quelles sont vos expériences et quelles langues parlez-vous ?
  • Parlez-nous de vos expériences en tant que Chef de Projet Digital.
  • Quelles langues parlez-vous ?
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Europcar

Marketing

Marketing · more than a year ago

Entry Easy Negative experience No offer 6 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other

I had 6 interviews, they were very repetitive and some of them were absolutely useless with generally unprepared people. It was a very long and poorly planned hiring process. The last one was in person, and when I arrived at the office, the atmosphere wasn't very good; they were arguing in a room across from me. An external HR consultancy contacted me, but they never gave me formal feedback on the outcome of the process.

Confirmed questions1 question
  • Could you work in a company as big as Europcar if you come from a smaller company (more than 1.5k employees)?
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Europcar

Station Manager

Operations · more than a year ago

Mid Average Negative experience No offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Presentation Background check Offer
Interview formats
Behavioral Technical Presentation Other

Applied and after about a week, I got an invite for a video interview. It used an app with pre-recorded questions. There were about five questions, with 30 seconds to think and 90 seconds to answer. No re-takes allowed. After that, I was invited for a face-to-face interview with a recruitment manager and a senior manager. It felt like a conversation about my CV, competencies, and experience, avoiding the typical 'Tell me about a time' questions. I felt relaxed and could show my personality. It was a friendly experience. They said the next step was another interview on-site to see the operation and do a SWOT analysis. My experience was positive up to this point. However, then I waited for four weeks without any updates. In my opinion, if an employer invites you for an interview, they should at least have the courtesy to keep you informed about your status. I eventually emailed them and found out they had chosen another candidate. While the email was polite, I would have preferred constructive feedback and not to have to chase for it. This made the overall experience negative for me, even though I still think it's a good company to work for. It just seems to be how recruitment works nowadays.

Confirmed questions1 question
  • Could you tell me about your proudest career achievement?

Europcar Interview Questions

Quoted word for word from Europcar interview reports.

What's the difference between sympathy and empathy, and how would you explain that?

Read reports

Which animal would you be and what's the reason behind it?

Read report

What would you do if a team member wasn't following instructions?

Read report

What do you think are the responsibilities of a customer service representative?

Read report

Formats, difficulty and experience

Across all 53 Europcar interview reports.

Interview formats

Behavioral 54.2%
Technical 24%
Presentation 9.4%
Other 5.2%
Group 4.2%

Interview difficulty

Easy 26.4%
Average 71.7%
Difficult 1.9%

Candidate experience

Positive 57.7%
Negative 15.4%
Neutral 26.9%

Reports by job function

Operations 23
Sales 19
Product 3
Marketing 3
Other 2
Finance 1