
eRelevance Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
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5 roles · 13 reportsCandidate interview experiences
First-hand accounts from people who interviewed at eRelevance.
Client Success Manager
Karen reached out because of a referral. We had a 30-minute call initially. She then invited me for an in-person interview. Since I'm not local, she was flexible with the date. I ended up driving up on a Friday during a weekend trip to Houston. Pro tip: scout the area beforehand if you're not from around there, I got super lost even with the directions. They were really nice about it though, which helped calm my nerves. Once I arrived, I met with four different people. They were all great and made the time fly by. I was there for about three hours. I asked HR for a tour, and the office seemed really nice with friendly people.
- How have you handled situations where a customer was angry or upset?
- Can you recall a time you solved a problem using a technique that was entirely new or unconventional?
Marketing Associate
I applied and got an email from the HR Director within 2 days. We had a phone interview that was less than 30 mins where she asked about my content writing skills, Adobe Suite (Photoshop) and HTML coding skills. She asked me to rate myself on a scale of 1-10 for Photoshop and HTML. She talked a lot about the start-up culture and fast-paced environment. A few hours later, I got invited for an in-person interview the next day with the VP of Client Marketing, Michael. Michael was really friendly and asked about my previous jobs and how they fit the role. We talked about strengths and weaknesses. He explained the Marketing Associate role: creating multi-channel campaigns for clients, writing copy, curating graphics, researching products, and using data for marketing decisions. He took me around the office and introduced me to people. He then asked how likely I'd accept an offer on a scale of 1-10. Later, the CEO, Bob, called me in for a surprise interview. He asked what made me the right fit for the company. I gave an honest answer. Then he shook my hand and Michael said goodbye. A few hours later, I got the offer.
- On a scale of 1 to 10, what is your skill level with Photoshop?
- On a scale of 1 to 10, how proficient are you with HTML?
- Your job will involve time-sensitive tasks. Are you willing to do whatever it takes to complete the work?
Executive Assistant
I interviewed with 4 people; two VPs, CFO and HR. I was left in the waiting area several times...waiting. After I met with each person I was left to wait. I understand they were busy, but so am I. I felt it would've been a more positive and productive experience if we all met in a conference room at one time, especially since I was asked the same questions over and over. For the most part everyone was friendly and warm. But, I was asked inappropriate questions that made me uncomfortable, but felt like either way I answered I wouldn't be extended an offer. If I told him the questions were inappropriate or if I answered honestly I would be in "trouble". I answered honestly and felt like it hurt my chances. This person would also cut me off if he didn't like my answers to his cryptic questions. I'm not sure I was able to answer any questions without being cut off, this went on for 45 minutes. Overall, the process was about 2 1/2 hours. Felt like a waste of time for all involved.
- Do you have children?
- How many children do you have?
- Will your children and their activities keep you from being able to work overtime or stay late as needed?
Client Service
I had a phone screen with the HR manager, followed by 5 scheduled interviews with different team members and executives, including the CEO. After that, I had some spontaneous interviews with other staff members. They also sent multiple follow-up questions via email. The process itself was quite smooth and the manager and her team were really nice, friendly, and enthusiastic about their jobs. The HR Manager was well-organized, even having pre-printed questions to avoid repetition. However, there were too many red flags, so I decided not to move forward. The follow-up email questions were odd and felt a bit insulting, making it seem like I had to somehow alleviate someone's trust issues. It felt like it wasn't a growth position, and surprisingly, despite the CEO, the environment felt very 'corporate' and rigid for a small, growing company. I prefer a more entrepreneurial environment, and something just felt really off.
- Can you handle challenging clients and difficult scenarios?
- If offered the position, what's your likelihood of accepting, on a scale from 1 to 10?
- Tell me about how you would handle interpersonal conflicts with colleagues.
eRelevance Interview Questions
Quoted word for word from eRelevance interview reports.
“How many children do you have?”
Read reports →“Do you have children?”
Read reports →“On a scale of 1 to 10, what is your skill level with Photoshop?”
Read reports →“Will your children and their activities keep you from being able to work overtime or stay late as needed?”
Read reports →“Were the interviews more like a conversation rather than just going through a checklist of questions?”
Read report →“If offered the position, what's your likelihood of accepting, on a scale from 1 to 10?”
Read report →“Can you recall a time you solved a problem using a technique that was entirely new or unconventional?”
Read report →“Can you share an instance where you made an error and what you took away from that experience?”
Read report →“How have you handled situations where a customer was angry or upset?”
Read report →Formats, difficulty and experience
Across all 13 eRelevance interview reports.