EOS IT Solutions Interview Questions
& Process

The interview process started with standard competency-based questions. Initially, the experience was good, with an engaging and helpful recruiter. The next step was a panel interview with two pleasant interviewers. However, the process deteriorated when the recruiter became unresponsive, despite a promise of feedback. This lack of communication has been a recurring issue with EOS recruiters, as I've experienced being ignored after scheduling calls previously. It seems the recruitment team doesn't prioritize the candidate experience, which suggests a broader disregard for people.

The interview process at EOS IT Solutions was really organized and felt professional. It started with an online assessment that checked my problem-solving skills and tech knowledge. After passing that, I had four virtual interviews. First was a recruiter screening where they talked about my background, skills, and why I was interested in the job. Then came a technical round that focused on macOS troubleshooting, how I handle ITSM tickets, and some technical questions based on scenarios, like login problems, system speed issues, or setting up software. After that, there was a round about behavior and scenarios, asking about customer service, working with others, and dealing with upset users. Finally, there was a panel interview with several people, asking a mix of technical and behavioral questions, to see if I had strong tech skills and would fit into the company culture. The whole process was clear, the recruiters communicated well, and it left me with a good impression of EOS’s professionalism.

The interview process went pretty smoothly. I had an initial prescreen call with the Technical Recruiter who gave a good overview of the role and the company. Then, I had an in-person interview at our Banbridge HQ with the HR Director and a Senior HR Business Partner, which was quite insightful and actually enjoyable – something you don't often say about interviews! Finally, there was a video interview with the Head of People and Culture, which was also very insightful.

A recruiter from EOS contacted me on LinkedIn due to my skills and I was excited. I had an interview in December 2024 and received a rejection a month later. Two months after that, the recruiter reached out again, saying there was an opening for the same role, and we did a phone interview again. They promised to respond within 2 weeks, but after 2-3 weeks of no reply, I reached out again. The recruiter finally responded and assured me a company response by the end of that day or the next, and I'm still waiting. This is frustrating because it raises expectations, and being ghosted is disrespectful and inconsiderate. I hope the recruiter experiences this when looking for a job.