ELS Educational Services Interview Questions
& Process

The interview process was quick. I noticed people were leaving and others planned to leave soon, which felt like a red flag indicating they needed someone urgently. There were two interviews, and then I was offered the position, but the salary was very low at $43K, which they claimed was for an entry-level role, despite my over six years of advising experience and two degrees. We negotiated, but they ended up rescinding the offer and hiring someone else. It shows they don't really care about or value their employees, which is a huge red flag. I wouldn't recommend this place.

They called back and forth, then I came in for an interview. It was a bit of a cat and mouse game waiting for the background check. She was being 'cagey', now I see why. They really weren't sure they had a job available – they are never sure. They don't know until the last minute, but they don't tell you that until the day comes. After you've moved for this job, you have no job. They want to cover their classes and have teachers just in case, but in reality, they never know and don't tell you that. This way they are covered if they need you, but if they don't, they could not care less if they just tell you there is no class. Don't ever move for or leave a job for this company.

I applied to ELS and got a generic email. Weeks later, they asked if I was still interested. I said yes, and then waited another month. Right before another interview I had scheduled, ELS called and asked if I could do a phone interview *now*. I said I had another call coming up, and they then asked if I could come in for an in-person interview *immediately*. I couldn't, as I was waiting for my other call and live far away. I apologized and offered to come in another day. They said they'd call the next day, and when I asked when, they just said 'sometime after 1pm', really vague. They never called. I emailed them the next day to reconfirm my interest and availability. No response. I guess they moved on. It seemed very unprofessional; they gave no notice for interviews. It feels like you just have to be available by phone 24/7.

It was a pretty laid-back interview process because I came from a similar industry. We did a tour of the place and talked about benefits. It was all very chill and friendly. Then they set up a second interview with the academic director, who I would be managing. That second meeting was really helpful, and we got into the nitty-gritty of running the language training center day-to-day and the best ways to manage ESL teachers and the school staff.