Elevation Connect logo

Elevation Connect Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 13 interview experiences · FREE TO READ

1.8 Rounds average
Average Typical difficulty
92.3% Positive experience

Which role are you interviewing for?

4 roles · 13 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Elevation Connect.

Showing 4 of 13
Elevation Connect logo
Elevation Connect

Travel Support Agent

Operations · more than a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Onsite Offer
Interview formats
Group Behavioral Other

It was a really smooth and fast process! I submitted my application on Monday evening, and by Tuesday morning I had assessments. Then, a group interview happened that same Tuesday afternoon, followed by a final interview and offer on Wednesday morning. They even gave me a start date of the next Monday! The interviewer was super nice and friendly, and they even shared some of their own work experiences, which made me feel really good about possibly joining the company.

Confirmed questions2 questions
  • Can you tell me about a time you dealt with a challenging customer situation?
  • What are your thoughts on performance metrics in a call center setting?
Elevation Connect logo
Elevation Connect

Customer Service Representative

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Technical

So my interview with Unbridled was kind of random, actually. They called 5 minutes before my video interview was scheduled, so I missed it (though I did do it later). The interviewer seemed really jolly on the phone, no bad vibes. She explained the job and what to expect, asked if I had questions, and then we dove into the interview questions. It was mostly just about my experience and preferences, with a couple of situational questions. They offered me the job on the spot, which I accepted, but I had to decline later because the start date was only two days away and I had to work my part-time job and had dentist appointments. It just wasn't feasible. She called back maybe a day later and offered me a different position with a three-week prep time and a higher salary, so I took that one and I'm waiting for my training to start. So far, everything's been smooth, no bad vibes.

Confirmed questions4 questions
  • Can you share an instance where you had to handle an irate customer?
  • What's your approach to dealing with an angry customer?
  • How do you perform when dealing with stress and pressure?
Elevation Connect logo
Elevation Connect

Workforce Manager

Operations

Mid Easy Negative experience No offer 2 rounds
Interview process
Phone screen Technical screen
Interview formats
Behavioral Technical

Had a really nice phone screen. After that, I had one interview and they said I'd hear back that week. Then, radio silence. I sent a follow-up email a week later, and HR didn't even respond. It's fine if I don't get a second interview, but completely ghosting an applicant is super unprofessional.

Confirmed questions1 question
  • Can you discuss your past work experience?
Elevation Connect logo
Elevation Connect

Travel Consultant

Sales

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Group Behavioral

First, there was a group session that was really informative and gave me a chance to talk to someone one-on-one. Second, the interview was very comfortable and personable. The testing part felt very in-depth and like real-life situations. I really enjoyed the whole interview experience.

Confirmed questions1 question
  • Can you tell me about your biggest weakness in a work setting?

Elevation Connect Interview Questions

Quoted word for word from Elevation Connect interview reports.

What are your thoughts on performance metrics in a call center setting?

Read reports

How do you perform when dealing with stress and pressure?

Read report

Can you share an instance where you had to handle an irate customer?

Read report

Can you tell me about a time a customer was angry and what you did to resolve the situation?

Read report

Formats, difficulty and experience

Across all 13 Elevation Connect interview reports.

Interview formats

Behavioral 59.1%
Technical 18.2%
Group 13.6%
Other 9.1%

Interview difficulty

Easy 46.2%
Average 53.8%
Difficult 0%

Candidate experience

Positive 92.3%
Negative 7.7%

Reports by job function

Operations 12
Sales 1