Edmunds.com Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Edmunds.com.
Edmunds.com
Account Manager
Mid Average Neutral experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical
This was a pretty long interview process, it took about 6 weeks. First, a recruiter will call you and talk about your resume and ask some general questions. If you get through that, you'll have a call with one of the team managers. They'll also review your resume and ask you some basic questions to gauge your personality over the phone. If you pass that, you'll come in for a 4-hour interview where you'll be questioned by different team members. After that, you'll need to fill out a lot of forms and they'll do a background check. If you're still being considered after all that, the original recruiter will call you to let you know if you got the job.
Confirmed questions1 question
- Describe how you would manage a challenging scenario presented to you.
Edmunds.com
Account Manager
Mid Difficult Positive experience No offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Behavioral Technical Presentation
I found the job on LinkedIn and applied online. About two weeks later, I got an email for a phone call with the recruiter, who was really great! After that, I had an online assessment that took about an hour. Then, there was an onsite interview that lasted for 3 hours, where I met with 6 different people. The first interview was with two people who mainly wanted me to ask them questions to get a sense of me and see if I would be a good fit. Another part was like a role-play exercise where I had to respond to two 'clients' emails. They gave me a laptop and I typed my responses in a Word doc. The rest of the interviews focused on situational questions, like 'tell me about a time...' and reviewing my resume.
Confirmed questions4 questions
- Tell me about how you would manage sales teams.
- How would you approach dealing with customers?
- Can you share an example of a situation where you had to manage sales teams?
Edmunds.com
Account Manager
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Offer
Interview formats
Behavioral Technical
The hiring process took a bit longer than expected because the initial phone interview was just after they filled the last opening. But, the recruiter was really nice and let me know they'd be hiring again soon and she'd reach out. A month later, she did! We scheduled a Skype interview and then an in-person one, and I got the offer a few days after that. It was a really good experience overall; everyone was super friendly and made me feel very welcome. The final in-person interview was a bit daunting with about six people interviewing me, including directors, managers, and future colleagues, but they were all incredibly nice.
Confirmed questions1 question
- Can you tell me about a situation where you were unable to meet a deadline or expectation?
Edmunds.com Account Manager Interview Questions
Quoted word for word from Edmunds.com interview reports.
“How would you handle a situation where an AE missed the monthly commission deadline for a dealer because of a missing signature, and there wasn't enough time to get it this month, but the AE said they'd cover it?”
Read reports →“What would you do if you had tickets in your queue and had to leave early due to a personal issue?”
Read reports →“How would you approach a situation with 5 tasks, limited time, and limited resources?”
Read reports →“Can you share an example of a situation where you had to manage sales teams?”
Read reports →“Tell me about how you would manage sales teams.”
Read report →“Can you tell me about a situation where you were unable to meet a deadline or expectation?”
Read report →“Describe a time you encountered a customer situation you had to manage.”
Read report →“How would you approach dealing with customers?”
Read report →“Describe how you would manage a challenging scenario presented to you.”
Read report →Formats, difficulty and experience
Across all 5 Edmunds.com interview reports.