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Eastern Bank Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 24 interview experiences · FREE TO READ

2.1 Rounds average
Average Typical difficulty
58.3% Positive experience

Which role are you interviewing for?

10 roles · 24 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Eastern Bank.

Showing 4 of 24
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Eastern Bank

Customer Service Associate

Operations · nearly a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Group
Interview formats
Behavioral Other

It was a very casual and easy behavioral interview focused on customer service and situational questions. There were a total of 3 interview rounds: one with the recruiter, one with the branch manager, and one with the regional manager. This was for a part-time position, and most of the time they were introducing the team.

Confirmed questions3 questions
  • What are your long-term career aspirations over the next 5 years?
  • Can you describe your personal strengths and areas for improvement?
  • Describe a situation where you had to deal with a challenging customer.
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Eastern Bank

Investment Associate

Finance · nearly a year ago

Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Technical Behavioral

The interview process started out well, but then there was a long silence for months. When they finally got back to me, I wasn't offered the job. The interview itself went fine, and I never got any feedback.

Confirmed questions1 question
  • Tell me about your experience with trades and trading software.
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Eastern Bank

Account Manager

Sales · more than a year ago

Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

It was a pretty quick process to get a phone interview, but it took over 3 weeks and a lot of emails just to get updates. They didn't even tell me I didn't get the job until after I withdrew my application. I withdrew because the communication about getting the job was so poor, and I figured if it was this bad getting the job, it would be just as bad working there.

Confirmed questions3 questions
  • What wages are you looking for?
  • Can you describe your experience with management?
  • How many people have you managed in your past roles?
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Eastern Bank

Credit Analyst

Finance

Mid Average Positive experience No offer 2 rounds
Interview process
Recruiter call Technical screen Presentation Panel Background check Offer
Interview formats
Behavioral Technical Presentation Group

The interview process includes two rounds. The first is with the hiring manager, who will gauge your suitability for Eastern Bank and ask job-specific technical questions. You'll get financial statements and have 5 minutes to prepare a presentation on the borrower. Other questions will be about your resume and your reasons for choosing Eastern Bank. It's pretty standard. The second round involves meeting several people from different bank departments. It's more of the same, but focused only on fit and how you interact with others, no technical stuff.

Confirmed questions3 questions
  • Can you describe your responsibilities in your current or most recent role?
  • Is there anything important about you that I should be aware of?
  • What led you to choose Eastern Bank?

Eastern Bank Interview Questions

Quoted word for word from Eastern Bank interview reports.

Can you provide specific strategies for increasing business when walk-in traffic is low?

Read reports

Is there anything important about you that I should be aware of?

Read report

Formats, difficulty and experience

Across all 24 Eastern Bank interview reports.

Interview formats

Behavioral 53.3%
Technical 26.7%
Other 6.7%
Case 6.7%
Presentation 4.4%

Interview difficulty

Easy 16.7%
Average 75%
Difficult 8.3%

Candidate experience

Positive 58.3%
Neutral 16.7%
Negative 25%

Reports by job function

Operations 11
Finance 6
Sales 3
Analytics 2
HR 1
Engineering 1