
Dwelo Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
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8 roles · 11 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Dwelo.
Customer Care Representative
It kicked off with a recruiter chat, covering my previous work, systems I've used (they're on Salesforce), and my reasons for wanting a change. Then there was a second chat with the Head of the team. She seemed to be looking for ways to make the most of the interview time after asking her initial questions. But honestly, both the recruiter and the team lead were pretty chill.
- What's your approach to making sure all your cases get resolved?
- Can you tell me why you're looking to leave your current company?
- Tell me about a time you had to deal with a really tough customer.
Sales Operations Analyst
I had an initial chat with a recruiter which was pretty standard, asking about my work history. Then I had a second interview with someone from the department, but it wasn't the hiring manager, which I thought was kinda weird. He seemed really uncomfortable and just read from a script the whole time. He went through my resume, asking the same questions for each past job: 'What were you hired to do?', 'What are you most proud of?', 'What was the hardest part?', 'What would your boss say was your greatest strength?', 'What would they say was your greatest weakness?', and 'Why did you leave?'. We spent way too much time on jobs from over 10 years ago, and I barely got to talk about my current relevant experience. The next day, I got a rejection email from the recruiter. I asked for feedback but never heard back. The interview felt poorly done, and since the interviewer seemed inexperienced, I don't think I got a fair shot.
- For each job, what was your hiring objective?
- What accomplishment are you most proud of from this role?
- What presented the greatest challenge in this position?
Community Success Manager
I was referred to Dwelo by a friend and had two separate interviews for this position. I was ghosted and didn't get responses to my follow ups. Months later, they reached out again and asked if I was still interested. I interviewed again and was ghosted, with no responses to my follow ups. Recruiters, please get back to people with a rejection. That is your job.
- How would you approach retaining clients who are difficult to reach?
Software Engineer in Test
My interview process might have been a bit different from usual. I initially connected with someone who worked there, and they and their manager approached me over lunch to discuss my fit with the team and current challenges. After that, I chatted with an HR representative about benefits and insurance. This was followed by a 3 to 3.5 hour in-person interview, which included a technical interview with some basic whiteboarding. Later, I had an online meeting with their CTO. They then took me out to lunch, and concluded with a meeting with one of the developers. Many of the questions focused on general competence and cultural alignment. The SET1 title is considered their junior-level position, which felt appropriate. They were very communicative throughout the entire process, even reaching out before the role was officially posted, and there was a waiting period.
- Given a mock-up of their product, describe your approach to testing it.
- What are your thoughts on feedback? Since they emphasize communication and early problem resolution, this was a significant consideration.
Dwelo Interview Questions
Quoted word for word from Dwelo interview reports.
“What makes you want to join Dwelo?”
Read reports →“Given a mock-up of their product, describe your approach to testing it.”
Read reports →“What are your thoughts on feedback? Since they emphasize communication and early problem resolution, this was a significant consideration.”
Read reports →“What's your approach to making sure all your cases get resolved?”
Read reports →“What prompted your departure from this role?”
Read report →“What would your manager identify as your key weakness?”
Read report →“Tell me about a time you had to deal with a really tough customer.”
Read report →“Can you tell me why you're looking to leave your current company?”
Read report →“Could you describe your design process?”
Read report →Formats, difficulty and experience
Across all 11 Dwelo interview reports.