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Dunnes Stores Sales Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 98 interview experiences · FREE TO READ

1.3 Rounds average
Easy Typical difficulty
85.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Dunnes Stores.

Showing 3 of 98
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Dunnes Stores

Sales Assistant

Sales · nearly a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

the interview process was very straightforward and felt more like a general conversation than a skill-based assessment. Since I was in college at the time, a lot of the interview focused on that, and it probably took about 15 minutes or less.

Confirmed questions2 questions
  • Can you tell me what you're up to in college?
  • What's your availability like?
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Dunnes Stores

Sales Assistant

Sales · a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was easy and laid back. They were accommodating with my college schedule and time off. Typical questions came up, nothing too out there. They gave a good description of the job I was applying for and were happy to answer any questions I had. The only drawback is that it can take a while to get started, but the actual process once it gets going is very easy.

Confirmed questions1 question
  • Can you tell me about your previous job?
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Dunnes Stores

Sales Assistant

Sales · a year ago

Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral

Got a call a little over a week after applying online to set up an interview. The interview itself wasn't too long. They asked basic questions about my background and what I'm good at. They also went over job details like the hours, pay, vacation, uniform, and training. They said they'd let me know if I got the job the same day or the next.

Confirmed questions2 questions
  • Have you worked in customer service before?
  • Have you worked as part of a team previously?

Dunnes Stores Sales Representative Interview Questions

Quoted word for word from Dunnes Stores interview reports.

What would you do if a customer returned saying you gave them the wrong amount of change?

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In your opinion, who is the most crucial individual within Dunnes Stores?

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What would you do if a customer asked for an item that wasn't in stock on the floor?

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What's your approach for handling a customer who's upset about increasing prices on common goods?

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What's your approach when a customer is upset because an item they want is unavailable?

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How would you go about resolving a conflict when a customer is unhappy?

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What do you think is important when working in a team?

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Formats, difficulty and experience

Across all 98 Dunnes Stores interview reports.

Interview formats

Behavioral 83.1%
Other 8.5%
Technical 5.1%
Case 1.7%
Presentation 0.8%

Interview difficulty

Easy 62.2%
Average 37.8%
Difficult 0%

Candidate experience

Positive 85.7%
Neutral 12.2%
Negative 2%