Dropbox Sales Representative Interview Questions
& Process

The interview process was okay. I got the impression they interview a lot of people and hire few. There were 2-3 phone interviews and then a 2-hour interview at their Dublin office with 4 team members. Most interviewers were nice and interesting, but one was horrid and argumentative, stating there's no room for creativity in sales and nothing innovative about Dropbox. She scowled the whole time, which felt like a test of how I'd handle a difficult prospect. The process was mostly clear and organized, despite a few annoying last-minute reschedules. The office culture seemed young, with talk of free alcohol.

The interview itself doesn't take too long. There are 5 questions in total. 2 are open response questions where you have unlimited time, and 3 are video questions. No one actually interviews you in the first round, it's all recorded. For the video questions, you have 30 seconds to prepare and 2 minutes to complete your answer. It can be a bit awkward if you're not used to video interviews in this format. They give you their response fairly quickly, but there are actually 6-7 rounds of interviews.

I was referred to a recruiter and interviewed for the Inside Sales Rep position. The first step was a 30-minute phone screen with the recruiter where we chatted about my background, my interest in sales at Dropbox, and salary expectations. About a week later, the recruiter reached out again, saying they wanted to move forward. I had to complete a questionnaire with some really time-consuming, thought-provoking questions. Things got a bit weird before I submitted it though. Another recruiter contacted me wanting to schedule a call. I sent in the questionnaire, and after some emails with both recruiters, it turned out I'd be continuing with the second recruiter. This made me feel like my questionnaire answers weren't really looked at or didn't matter much, which was a bummer since I spent so much time on it. The second call was with a sales manager. They asked similar questions: background, why sales, why Dropbox, how to improve Dropbox, something I dislike about my current job, and a mock sales call. It was super loud on their end with people talking and laughing, making it hard to hear him sometimes, and his audio kept cutting out. I had to ask him to repeat himself multiple times and even cut him off accidentally a couple of times because I thought he was done speaking. I worried this might have made a bad impression. The mock sales call was pretty stressful, and I ended it awkwardly, but the interviewer was cool about it and didn't make me feel like I failed. I got an email two days later saying I didn't get the job, which was a bummer but not totally surprising. Dropbox doesn't provide feedback, unfortunately. On the plus side, the recruiters were really communicative and nice, even sending helpful materials to prepare. I always knew where I stood in the process.