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Discover Account Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 35 interview experiences · FREE TO READ

2.6 Rounds average
Average Typical difficulty
88.6% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Discover.

Showing 3 of 35
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Account Manager

Sales · more than a year ago

Entry Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral Presentation

Applied online and got an email to schedule a phone interview, but they never called. Three days later, the recruiter called me out of the blue. After that phone chat, I had an interview with the HR manager where I was asked standard questions like why I wanted to work there and for examples of past experiences. Then, she gave me some cards and asked me to identify strengths and areas for improvement. After that, I met the hiring manager in Dover. She had me read a disclosure document that's given to customers. She liked me and said I'd hear back in three days, but I actually got the job offer about 20 minutes later.

Confirmed questions4 questions
  • What makes you want to join Discover?
  • Can you share an instance where...
  • Using these cards, identify your strengths and areas for development.
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Account Manager

Sales · more than a year ago

Entry Average Negative experience Accept offer 4 rounds
Interview process
Take home Recruiter call Onsite Background check Offer
Interview formats
Other Behavioral Presentation

You start with an email, so keep an eye on your inbox! There are two tests required: one practical and one personality assessment. After that, you'll have a phone interview. If you pass this stage, they'll talk about pay and scheduling and set up your second interview. The second interview is in person and is quite brief, but different from a typical interview. If you're successful here, there's one final interview with the head of HR. After this, they'll let you know if you've been hired and give you a tour. Then, they'll schedule you to come back to sign paperwork, do an on-site drug test, and get your picture taken for a badge.

Confirmed questions2 questions
  • Which magazine cover would you pick to read and why?
  • Tell me about someone you'd feature in a magazine and the reason for your choice.
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Account Manager

Sales

Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Presentation
Interview formats
Behavioral Case Presentation

The interview process when I was hired consisted of three interviews or levels. The first one was HR, the second was a team leader, and the third was a department manager. You need to pass each level to get hired and the questions get a bit harder each time. Just keep it professional, on topic (relevant), and having experience or talking about sales really helps. It seems overkill to really go to the level they make you go through for a job. They really should talk to you for a bit, confirm you are not a criminal and a decent person and give you a shot.

Confirmed questions1 question
  • Can you sell me this pen?

Discover Account Manager Interview Questions

Quoted word for word from Discover interview reports.

Tell me about someone you'd feature in a magazine and the reason for your choice.

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How would you approach associating words or choosing between pairs of words?

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What would you do if your supervisor was unavailable and had no resources?

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Can you share a time you went the extra mile for a customer?

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Formats, difficulty and experience

Across all 35 Discover interview reports.

Interview formats

Behavioral 62.7%
Other 13.6%
Presentation 11.9%
Technical 6.8%
Case 3.4%

Interview difficulty

Easy 22.9%
Average 71.4%
Difficult 5.7%

Candidate experience

Positive 88.6%
Negative 5.7%
Neutral 5.7%