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DING TEA Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 14 interview experiences · FREE TO READ

1.1 Rounds average
Easy Typical difficulty
85.7% Positive experience

Which role are you interviewing for?

2 roles · 14 reports

Candidate interview experiences

First-hand accounts from people who interviewed at DING TEA.

Showing 4 of 14
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Cashier Barista

Operations · a year ago

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral

I applied online and then they got back to me to set up an in-person meeting. We chatted about my hobbies and interests, and they asked about my availability and how many shifts I could do each week. They also explained the training, mentioning there's a lot to memorize quickly.

Confirmed questions1 question
  • Can you tell me about your hobbies, extracurriculars, and sports?
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Barista

Operations · more than a year ago

Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was a pretty chill environment. Maybe a 20-minute interview in the drink area. They were also interested in how long I'd be able to work, as they get a lot of summer interest but wanted someone long-term.

Confirmed questions1 question
  • How would you handle a customer who claims their drink was made incorrectly?
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Tearista

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

You'll need to schedule your interview time and date using a spreadsheet. Make sure to note whether you prefer an in-person chat or a phone call. If you choose in-person, just show up at the shop when we've set.

Confirmed questions6 questions
  • Can you tell me a little about yourself?
  • What's your approach when dealing with a customer who's being difficult?
  • In your own words, what is customer service?
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DING TEA

Cashier Barista

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

It was a super quick and easy process. We did it over Zoom and it only lasted about 10 minutes. I guess it could take longer depending on what they ask, though. The owner and the Shift Manager were both there for it.

Confirmed questions6 questions
  • How would you handle a customer who is unhappy?
  • Tell me about your previous work experience.
  • What are your thoughts on working collaboratively with others?

DING TEA Interview Questions

Quoted word for word from DING TEA interview reports.

How would you handle a customer who claims their drink was made incorrectly?

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How would you handle a customer who's not happy with their drink?

Read report

Formats, difficulty and experience

Across all 14 DING TEA interview reports.

Interview formats

Behavioral 73.7%
Other 15.8%
Technical 10.5%

Interview difficulty

Easy 57.1%
Average 42.9%
Difficult 0%

Candidate experience

Positive 85.7%
Neutral 14.3%

Reports by job function

Operations 14