Digital Storm Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Which role are you interviewing for?
4 roles · 7 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Digital Storm.
Digital Storm
Customer Service Representative
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The process is pretty straightforward. You'll be brought into a conference room where you'll answer a few questions. These questions will cover topics like how you'd deal with unhappy customers, your definition of customer service, and what attracted you to Digital Storm.
Confirmed questions3 questions
- What made you consider Digital Storm?
- How would you handle upset customers?
- What is your idea of customer service?
Digital Storm
Computer Assembler
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Technical Behavioral
You have to put computer components together or wire them up. You get switched around a lot to do different jobs. So if you sign up for assembly you might become a unboxer instead. Also, the pay is very low, you won't get much from this place and you can barely live off the pay that they give you. You won't get your raise as promised, they usually postpone it over and over.
Confirmed questions1 question
- Have you built computers before?
Digital Storm
Technical Support Specialist
Senior Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interview process was brief but effective. It felt pretty standard, but the HR person leading it seemed a bit rushed and not overly friendly, though she did maintain professionalism. She asked me about my experience and other typical questions before giving me a quick scenario to work through.
Confirmed questions1 question
- What's your first step when dealing with an angry customer whose computer isn't working?
Digital Storm
Technical Support Engineer
Entry Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Technical Behavioral
It was a few rounds, starting with a phone call and then an onsite. During the onsite, I met with the team and they asked me about tools I'd use to diagnose a ticket, like HWinfo or similar remote system viewing tools.
Confirmed questions1 question
- Which tool would you select for viewing system information?
Digital Storm Interview Questions
Quoted word for word from Digital Storm interview reports.
“How would you start the troubleshooting process on a PC that will not power on at all?”
Read reports →“Which tool would you select for viewing system information?”
Read reports →“Can you name the main components of a desktop computer and explain their function?”
Read reports →“Describe how the main components of a desktop computer work together.”
Read reports →“What's your first step when dealing with an angry customer whose computer isn't working?”
Read report →“What made you consider Digital Storm?”
Read report →“Have you built computers before?”
Read report →“What is your idea of customer service?”
Read report →“How would you handle upset customers?”
Read report →Formats, difficulty and experience
Across all 7 Digital Storm interview reports.