
DICK'S Sporting Goods Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 29 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at DICK'S Sporting Goods.
Assistant Store Manager
The interview process was great! I applied and got a call the next day. I arrived early for my interview, and the staff was very welcoming. The store manager, who was polite and professional, started the interview right on time. It was about an hour long and went by fast. They asked me to come back the next day for a second interview with the District Manager, also in person. There were other people interviewing that afternoon, and I think I was the last one. The District Manager was really knowledgeable and answered all my questions professionally. I was super impressed with the conversation and how the interview was handled. I really wanted to work for him!
- Can you tell me about a time you managed a workplace conflict? What actions did you take, how did you gauge your success, what was the result, and what did you learn? What were the pros and cons, and what would you change next time?
- Describe how you handle workplace conflict and provide an example. What steps did you take, how did you measure success, and what was the outcome and your learning? What were the pros and cons, and what would you do differently next time?
Store Manager
I had a face-to-face interview with the store manager in his office. He was very professional and friendly and you could tell he liked his job and the company. The interview was conversation like and included the 10 question company provided questionaire. The DM was a more in depth interviewer as I expected, but if you know your retail business then the questions are easy. Make sure you smile, let some personality come through, ask questions and thank them for seeing you. Don't ask "typical first timer" type of questions. Ask them what their challenges are and tell them how you can fix them. Overall, easy interview.
- What key metrics were you accountable for in your previous role?
- Can you share an instance where you exceeded expectations to assist a customer?
- What actions do you take if you finish your assigned tasks early and have spare time?
Store Manager
Started with an online assessment which was pretty standard. Then had a phone interview with the recruiter that took about an hour, mostly straightforward situational questions. The interview with the district manager was chill, but they didn't really stick to the situational question format. After the in-person interview, they said the recruiter would get back to me, but no response yet to calls or emails.
- Can you share an instance where you had to handle a challenging customer interaction?
DICK'S Sporting Goods Store Manager Interview Questions
Quoted word for word from DICK'S Sporting Goods interview reports.
“Tell me about how DSG competes with Academy Sports and Bass Pro.”
Read reports →“What are your thoughts on our pricing?”
Read reports →“How do you view our product assortment?”
Read reports →“How would you boost sales in a store that isn't performing well?”
Read reports →“Is relocation an option for you?”
Read report →“If you were given a store today, what would be your immediate plan?”
Read report →“How would you communicate with higher-ups using their specific lingo regarding financial statements?”
Read report →“Would you be open to relocating?”
Read report →“Can you discuss your experience with Profit and Loss Statements and identify each category?”
Read report →Formats, difficulty and experience
Across all 29 DICK'S Sporting Goods interview reports.