DICK'S Sporting Goods Sales Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at DICK'S Sporting Goods.
DICK'S Sporting Goods
Sales Manager
Manager Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
Super straightforward hiring process! It involved two interviews. The assistant manager and the store manager each conducted their own interview. The hiring timeline was quite fast. Since it was around the holidays, we had to be ready for the holiday rush.
Confirmed questions1 question
- What is your approach to dealing with an unhappy customer?
DICK'S Sporting Goods
Sales Manager
Manager Easy Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Applied online and got a call about two weeks later. The interviewer seemed unprepared, like they hadn't seen my application. They don't check the uploaded resume, only the form boxes. The interviewer was confused about how I'd manage my current job and the new one, even after I said I'd leave my current job. This was a major hang-up for them. The interview was under 15 minutes and felt like the management was disorganized. I wore a business suit and it seemed to intimidate the interviewer. After talking with management, I decided against working there.
Confirmed questions1 question
- Can you share an instance where you exceeded expectations for a customer?
DICK'S Sporting Goods
Sales Manager
Manager Average Neutral experience Accept offer 4 rounds
Interview process
Recruiter call Background check Background check Background check
Interview formats
Behavioral Behavioral Behavioral Behavioral
The interview process started with a recruiter call, followed by an interview with the HR manager, then the store manager, and finally the district manager. It was a lengthy process. They asked several situational questions. The best way to answer them is by describing the situation, your actions, and the outcome. There were very minimal follow-up questions.
Confirmed questions1 question
- Describe a situation where you had to handle changing priorities.
DICK'S Sporting Goods Sales Manager Interview Questions
Quoted word for word from DICK'S Sporting Goods interview reports.
“How frequently do you check TEAM?”
Read reports →“What's your educational history?”
Read reports →“What is your approach to dealing with an unhappy customer?”
Read reports →“What do I expect to get out of this job?”
Read reports →“Can you share an instance where you exceeded expectations for a customer?”
Read report →“Can you describe a situation where you encountered a problem without an immediate solution?”
Read report →“And what's your least favorite aspect of your current role?”
Read report →“What aspect of your job requirements do you think will become less of a priority after you've been with the company for six months to a year and the work becomes more habitual?”
Read report →“What's your favorite aspect of your current role?”
Read report →Formats, difficulty and experience
Across all 13 DICK'S Sporting Goods interview reports.