Deseret First Credit Union Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Which role are you interviewing for?
2 roles · 10 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Deseret First Credit Union.
Deseret First Credit Union
Fraud Specialist
Mid Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Background check
Interview formats
Behavioral Technical
I was really excited to join Deseret First Credit Union because I thought my fraud prevention skills were a good match. They initially made me feel like a top candidate, which was promising. But, the whole thing became super disappointing. I applied in July and interviewed in October, and communication was all over the place and unclear. Even though it took ages, I just got a generic rejection email in November instead of a call or any real feedback, which was weird given how long it took. Also, when I talked to the CFO and Fraud Team Lead, they didn't seem that into me, making me question the process. For a place that talks about values and integrity, the candidate experience felt pretty unprofessional. I hope they get better at communicating and how interviewers act, 'cause this didn't look good for them.
Confirmed questions1 question
- What's your approach when talking to someone who's lost money due to a scam?
Deseret First Credit Union
Assistant Branch Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other
You'll chat with the branch manager and the VP of Branch Operations. They're gonna ask about how you'd make sure MSRs are doing their jobs and want to hear about times you led stuff. They might even throw in a wacky question to see how you think on your feet.
Confirmed questions3 questions
- What are your thoughts on ensuring MSR accountability?
- Tell me about a time you demonstrated leadership.
- Why might a penguin wearing a sombrero be visiting our branch?
Deseret First Credit Union
Member Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Presentation
First, I had a phone screen with an HR rep that was very generic and "why are you interested in this position", and also making sure I’d be available for the set in stone and mandatory training days at the operations center, if I got the job. Then, passing the phone screen, I was scheduled for an in-person interview at a physical branch location with the branch manager. The assistant manager was also present during my interview and asked a couple questions, but mostly sat in while the branch manager led.
Confirmed questions5 questions
- What is your interest in this role?
- Can you confirm your availability for the mandatory training days at the operations center?
- Describe how you would manage a challenging customer situation.
Deseret First Credit Union
Finance Analyst
Mid Difficult Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
It was a 3-round interview. First, I had a screen where I had to record a video answering general questions about why I wanted this role and this company. Then, I interviewed with the CFO, which was a pretty technical interview focusing on how to hedge risk by providing a forecast. Finally, I had an interview with the controller and the BI team leader. It was really friendly, but sadly I didn't get the offer.
Confirmed questions1 question
- What would you do to mitigate the risk if the interest rate goes down?
Deseret First Credit Union Interview Questions
Quoted word for word from Deseret First Credit Union interview reports.
“Why might a penguin wearing a sombrero be visiting our branch?”
Read reports →“What would you do to mitigate the risk if the interest rate goes down?”
Read reports →“How do you cope with stress while maintaining a positive outlook?”
Read reports →“Can you confirm your availability for the mandatory training days at the operations center?”
Read reports →“What's your approach when talking to someone who's lost money due to a scam?”
Read report →“Can you tell me about someone you admire and the reasons for your admiration?”
Read report →“What are your thoughts on ensuring MSR accountability?”
Read report →“What is your favorite financial account/product, and how would you sell it to a potential member?”
Read report →“What are your available days and hours to work?”
Read report →Formats, difficulty and experience
Across all 10 Deseret First Credit Union interview reports.