Deliveroo Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Deliveroo.
Deliveroo
Customer Service Representative
Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Group Technical screen Onsite Offer
Interview formats
Group Behavioral Technical
The whole thing took about a week. I filled out an application online and then got an email about a group interview. Only another person and I showed up. There were three interviewers in the room with their laptops who asked us questions and took notes. An observer was also present at the back. It felt more like an interrogation than an interview. The last part was a one-on-one, where the interviewer seemed really keen, even showing me their new office. But the next week, I just got an automated rejection message.
Confirmed questions3 questions
- If you were to organize a team outing, where would you suggest going?
- Can you estimate the number of tea cups consumed daily in London?
- Is there anything important about you that isn't mentioned on your CV?
Deliveroo
Customer Service Representative
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was with a company rep who was late and didn't apologize. He seemed rude and uninterested, barely asking about my background or motivation. Mostly he asked about my availability. When I said I had a two-month notice period, he ended the conversation quickly, saying they'd let me know about next steps, but I never heard back.
Confirmed questions3 questions
- Could you introduce yourself?
- Are you currently working?
- What is your notice period?
Deliveroo
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical Case Presentation
The interview process was pretty standard - first a phone call with HR, then an in-person chat with the team leader. It all wrapped up in under two weeks, and the recruiters were super chill and professional. It really felt more like a casual conversation than a formal interview.
Confirmed questions6 questions
- Can you introduce yourself?
- What are your thoughts on salary?
- What is your current notice period?
Deliveroo Customer Support Representative Interview Questions
Quoted word for word from Deliveroo interview reports.
“Can you estimate the number of tea cups consumed daily in London?”
Read reports →“What's the strangest thing you've ever done?”
Read reports →“When can you start?”
Read reports →“If you were to organize a team outing, where would you suggest going?”
Read reports →“What is your notice period?”
Read report →“What is your current notice period?”
Read report →“What do you do in your free time?”
Read report →“What are your thoughts on salary?”
Read report →“How would you go about reducing customer wait times?”
Read report →Formats, difficulty and experience
Across all 16 Deliveroo interview reports.