Deliveroo Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 80 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Deliveroo.
Deliveroo
Account Manager
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I had a screening call with the recruiter Charlotte, who was nice and responsive. Unfortunately, I didn't advance because they can't sponsor a work visa for my level. It was a good experience though, and the compensation package is apparently the best among competitors.
Confirmed questions2 questions
- Could you share some information about your background?
- Basic three whys questions.
Deliveroo
Key Account Manager
Mid Difficult Negative experience No offer 7 rounds
Interview process
Recruiter call Phone screen Technical screen Take home Presentation Background check Offer
Interview formats
Behavioral Technical Case Presentation
Pros: The TA team was great. Initial screening was well handled, and they kept me updated and sent prep materials. Seeing the office culture and meeting people was good too. Cons: The biggest issue is how long it took. It's a 6-7 stage marathon: screening, business interview, full loop, case study, behavioral, leadership, final, and then a debrief. This felt excessive compared to the industry average of 3-4 stages and became demotivating. The Case Study was frustrating. It wasn't clear the presentation would be a roleplay until it began. I had the data ready, but the delivery was tough because they stayed in character, interrupting every slide and questioning me on specific internal info not in the data pack, stuff you'd only know if you worked there already. Also, one interviewer's body language was unprofessional (yawning, unbothered), making it feel personal and "comedic" rather than a professional skill assessment.
Confirmed questions2 questions
- When can Deliveroo consider reducing my commission rates?
- Given that UberEats and Just Eat are offering me a lower rate, what incentives besides exclusivity would make me stay with Deliveroo?
Deliveroo
Account Manager
Lead Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Presentation
Interview formats
Behavioral Case Presentation
It was a structured process and the talent team was great in supporting candidates. I talked with a lot of leaders in the business, and was asked about my experience and their values, and also had to present a case study.
Confirmed questions1 question
- Tell me about a time you had a disagreement with a coworker or manager, and explain how you resolved it.
Deliveroo Account Manager Interview Questions
Quoted word for word from Deliveroo interview reports.
“A restaurant calls you to announce they want to break their exclusivity with us and go with the competitor, what do you do?”
Read reports →“Given that UberEats and Just Eat are offering me a lower rate, what incentives besides exclusivity would make me stay with Deliveroo?”
Read reports →“How would you increase the gross merchandise value (GMV) for corporate accounts?”
Read reports →“What are our competitors and how do they differ from us?”
Read reports →“Describe a hypothetical customer purchase journey, and based on that, estimate the company's potential earnings.”
Read report →“How would you handle a customer claim for a late order?”
Read report →“Create and deliver a 10-slide presentation along with an evaluation project.”
Read report →“In your opinion, should a restaurant focus more on growth or on operations?”
Read report →“If you were given 50 restaurants to manage starting tomorrow, what initial information would you seek about each one?”
Read report →Formats, difficulty and experience
Across all 80 Deliveroo interview reports.