Dasa Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Dasa.
Dasa
Customer Service Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical Other
There were 3 interviews in total. They asked me things related to the position. The second interview was partly in Spanish and partly in Portuguese (the position required the language), and the third one was with the superiors. All 3 were very positive and the whole process took about 2 weeks.
Confirmed questions3 questions
- Tell me about your past experiences.
- How would you assess language proficiency?
- Describe your experience with CRM platforms.
Dasa
Atendente
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Technical screen
Interview formats
Behavioral Group Technical
Entrevista em 3 etapas. Primeiro, uma conversa com o RH, depois uma dinâmica de grupo, e por fim, uma entrevista com o coordenador de atendimento do hospital. Eles perguntam sobre suas experiências passadas e como você pode agregar valor à empresa.
Confirmed questions2 questions
- Where do you see yourself in 5 years?
- Do you have knowledge of internal processes?
Dasa
Customer Service Representative
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The Dasa representative talked about the job's responsibilities and benefits, and answered any questions I had. I introduced myself, emphasizing my strong desire to work there and my eagerness to take on new challenges for professional growth within the company.
Confirmed questions1 question
- Do I have experience in chat and voice (phone) customer service?
Dasa Customer Support Representative Interview Questions
Quoted word for word from Dasa interview reports.
“How would you assess language proficiency?”
Read reports →“Do I have experience in chat and voice (phone) customer service?”
Read reports →“Describe your experience with CRM platforms.”
Read reports →“Do you have knowledge of internal processes?”
Read reports →“Tell me about the most difficult customer service interaction you had at your previous company.”
Read report →“Do you have experience with the position you are applying for?”
Read report →“What experience do you have?”
Read report →“Tell me about your past experiences.”
Read report →“Tell me about your previous experiences.”
Read report →Formats, difficulty and experience
Across all 9 Dasa interview reports.