
CyberArk Application Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at CyberArk.
Support Engineer
The talent manager was really professional and nice right from the start. We had a quick 30-minute chat to see if I'd be a good fit for the company. In total, I talked to four different people after the initial process. Everyone I interviewed with was professional and on time. They called me exactly when they said they would. The questions weren't too hard for me, given my 20+ years in IT. The interviewers were super friendly and seemed genuinely excited about their work. I'm really looking forward to the chance to work at CyberArk. They seem like they really want to help me succeed, knowing that my success is their success. I like that approach.
- What attracts you to CyberArk and this specific Support role?
Support Engineer
I got an email on LinkedIn from the CyberArk recruiter about this job. The next day, I had an initial phone screen. Then, they emailed me some questions to answer. They told me there would be 3 rounds: first with the department manager, second a technical assessment, and third with a director or higher. But for me, it was different - the first round was with the director, and the technical assessment was with the manager. After those two interviews, they offered me the job, and I took it! Everyone was super nice, which made it easy.
- Can you tell me about the types of applications you supported?
- Could you explain the differences between HA cluster and disaster recovery and how you'd present that to clients?
- Describe your approach to troubleshooting network issues.
Support Engineer
We had 3 interview rounds. First, I spoke with HR. Then, I had a chat with the hiring manager. The last round involved a technical assessment, followed immediately by interviews with a technical accessor and the director.
- How does your personality align with our company culture and team?
- Can you describe your personality and character?
CyberArk Application Support Engineer Interview Questions
Quoted word for word from CyberArk interview reports.
“What is the port number for FTP?”
Read reports →“What is the port number for SSH?”
Read reports →“What is the port number for RDP?”
Read reports →“Can you explain the difference between TCP and UDP?”
Read reports →“Can you explain what DNS is?”
Read report →“If a file transfer between servers is failing, what steps would you take to diagnose and fix it?”
Read report →“How would you go about troubleshooting DNS problems?”
Read report →“How would you troubleshoot problems with Cyberark Password Manager on Windows and Unix servers?”
Read report →“Could you explain the differences between HA cluster and disaster recovery and how you'd present that to clients?”
Read report →Formats, difficulty and experience
Across all 9 CyberArk interview reports.