cxLoyalty Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at cxLoyalty.
cxLoyalty
Travel Consultant
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
I applied online and a few days later, I had a phone interview. After that, I was invited for an in-person interview which was easy. The interviewer was nice, and I also got to meet the Site Director afterwards, who was also very nice.
Confirmed questions5 questions
- Can you share some examples of your past experiences and how they relate to this job?
- What motivated you to apply for this specific position?
- Could you discuss your key strengths and areas where you could improve?
cxLoyalty
Travel Consultant
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Other
I applied online and the recruiter called me about two weeks later. She asked me about my work history and then set up an in-person interview. The interview went really well and the interviewer was very friendly. The questions were easy and I felt confident I'd get the job. The last step was a drug test. I got the job offer within two days of completing it.
Confirmed questions1 question
- Can you share an instance when you had to handle a very angry customer?
cxLoyalty
Travel Consultant
Mid Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical
The first interview was short, she knew I had experience so we talked salary and benefits. Then she wanted me to interview with a supervisor. I went back two days later, but there was no supervisor. Then we set up another day and the day before, she called me asking where I was. I called her back and explained it was for the next day. The interview with the supervisor was okay. She kept talking about their software which I didn't know. She did ask me about upselling and getting customers to buy more, and rebuttals. I think it's bad to give rebuttals, you lose customers. She spoke Greek to me most of the time, like I knew their travel tools!
Confirmed questions1 question
- Can you share an instance where you dealt with a challenging customer?
cxLoyalty Consultant Interview Questions
Quoted word for word from cxLoyalty interview reports.
“What are your thoughts on selling via phone?”
Read reports →“How do you effectively manage and prioritize a workload with multiple responsibilities?”
Read reports →“Can you share an instance when you had to handle a very angry customer?”
Read reports →“Can you share an instance where you dealt with a challenging customer?”
Read reports →“What motivated you to apply for this specific position?”
Read report →“Can you share some examples of your past experiences and how they relate to this job?”
Read report →Formats, difficulty and experience
Across all 6 cxLoyalty interview reports.