CWT Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at CWT.
CWT
Travel Consultant
Senior Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
This was a pretty standard interview process. Given my 14 years of experience, I've worked with many different clients, handled various cultures, and navigated different travel policies, even through economic downturns.
Confirmed questions2 questions
- Can you describe your background in customer service?
- What's your general understanding of the information we provide?
CWT
Travel Consultant
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
I had to wait nearly an hour after the scheduled interview time. During that time, I noticed concerning micromanagement among the staff. The interview had three people, with one joining by phone. They asked questions that were really like 5-6 smaller questions bundled into one, and they were quite harsh and unwilling to clarify when I asked. They didn't seem to appreciate my questions about the company and appeared threatened by intelligent inquiries; if they didn't know the answer, they were impolite and brushed me off. After 45 minutes of feeling frustrated and seeing what was clearly a hostile work environment, I decided to end the interview.
Confirmed questions1 question
- Can you tell me about your strengths and weaknesses, and how you deal with challenging customers?
CWT
Travel Consultant
Mid Average Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen Panel
Interview formats
Behavioral Presentation
It felt pretty chill, not too many people. I talked with two branch managers and one division manager. They started with some standard questions, then it got more like a regular chat. I think they really want to see what kind of person you are and if you'd fit in with the team.
Confirmed questions4 questions
- Could you describe your past experience in the travel industry?
- Can you share details about your previous roles and responsibilities?
- What kind of travel consulting have you done before?
CWT Consultant Interview Questions
Quoted word for word from CWT interview reports.
“Can you explain how to determine mileage tickets?”
Read reports →“Are you available for an interview later today?”
Read reports →“Tell me about several scenarios involving unhappy people.”
Read reports →“Can you describe the travel process?”
Read reports →“What's your general understanding of the information we provide?”
Read report →“Were there any basic questions that were straight forward?”
Read report →“Do you have any experience as a travel agent?”
Read report →“What were the most challenging questions about dealing with unhappy people?”
Read report →“What kind of travel consulting have you done before?”
Read report →Formats, difficulty and experience
Across all 12 CWT interview reports.