CTA Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Which role are you interviewing for?
4 roles · 7 reportsCandidate interview experiences
First-hand accounts from people who interviewed at CTA.
CTA
Customer Service Associate
Entry Easy Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
The hiring process is really long, started back in August and my first day is in February, so it takes about five to six months to actually start the job. Good luck!
Confirmed questions1 question
- What customer service experience do you have from your previous job?
CTA
Project Coordinator
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Panel
Interview formats
Behavioral Presentation Other
It was for a brand new job that's been created on the team for a cool new project we're doing. We met over Zoom in a round-robin style with a panel of four people: one facilitator and three managers.
Confirmed questions3 questions
- Can you share your experience as a Business Analyst?
- Describe a time you successfully resolved a conflict.
- What makes you the best candidate for this position?
CTA
Hotel Reservations Agent
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other
They interviewed me on the spot. I filled out my application and paperwork onsite. I gave them my ID and my social security number. I filled out my W 2s and proof I can work in the US. They offered me a position.
Confirmed questions3 questions
- Can you tell me about your customer service experience?
- What are your thoughts on this call?
- What did you like about the call?
CTA
Bus Operator
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Phone screen Offer
Interview formats
Behavioral Technical
The process is pretty straightforward. First, you apply online. Then, you'll receive an email to complete an assessment. If you pass the assessment, you'll get another email for a virtual interview where they'll ask you a few questions, and then they'll let you know if you got the job.
Confirmed questions1 question
- Can you describe a situation where you had to handle an upset customer and explain your approach?
CTA Interview Questions
Quoted word for word from CTA interview reports.
“What are your thoughts on this call?”
Read reports →“What did you like about the call?”
Read reports →“Will you commit to coming to work daily?”
Read reports →“Describe a time you successfully resolved a conflict.”
Read reports →“How would you promote the company?”
Read report →“What makes you the best candidate for this position?”
Read report →“Can you share your experience as a Business Analyst?”
Read report →“Can you describe a situation where you had to handle an upset customer and explain your approach?”
Read report →“What is your motivation for seeking employment with us?”
Read report →Formats, difficulty and experience
Across all 7 CTA interview reports.