CSC It Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at CSC.
CSC
Desktop Support Technician
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Behavioral Technical Other
Started with a recruiter screen, then moved on to the client for an interview. Had an in-person interview with one manager and a conference call with another. The process also included a personality test, a drug test, and a background check. Historically, CSC would hire folks through recruiters and they'd become permanent employees in 6-8 months. In my case, I was hired on directly within 5 months.
Confirmed questions1 question
- Were there any particularly challenging or surprising interview questions asked?
CSC
Service Desk Analyst
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Group Onsite
Interview formats
Behavioral Group
I had a call with the operational manager, and they invited me to a group interview. A team leader was there too, along with the operational manager. They asked me about my previous jobs and how I deal with different scenarios, specifically with coworkers and customers.
Confirmed questions5 questions
- Regarding your past jobs, did you face tough customer situations and how did you fix them?
- Can you tell me about your previous work experiences?
- How do you manage challenging situations?
CSC
Help Desk Analyst
Entry Easy Negative experience Accept offer 5 rounds
Interview process
Technical screen Group Phone screen Technical screen Onsite
Interview formats
Technical Group Behavioral
The interview process involved an assessment center. This included a multiple choice test, a team-based exercise where we had to work together, a phone-skills test where I assisted a customer with building an IKEA chair, and an IT-focused test. Finally, there was an interview. The interviewers were friendly and well-mannered.
Confirmed questions1 question
- How would you change the monitor resolution on a Windows PC?
CSC It Support Engineer Interview Questions
Quoted word for word from CSC interview reports.
“Could you tell me the command for trace route and explain its purpose?”
Read reports →“What is the path an email takes from the moment it's sent by a client?”
Read reports →“Can you explain what an IP address is?”
Read reports →“How would you change the monitor resolution on a Windows PC?”
Read reports →“What would you do if you found a turtle on its back in the desert?”
Read report →“Are you cool.”
Read report →“What is your approach to dealing with an upset customer?”
Read report →“Did you have any technical questions?”
Read report →“How do you deal with difficult situations involving colleagues?”
Read report →Formats, difficulty and experience
Across all 14 CSC interview reports.