Crunchyroll Coordinator Interview Questions
& Process

My interview experience started with a 1-hour initial chat, followed by a 3-hour take-home assessment. After passing that, there was a 4-hour interview. So, basically 8 hours of unpaid work for an hourly position, which was the first red flag. But I'm a fan of the brand so I was excited to continue, despite seeing Glassdoor reviews about culture. I was really excited because the position seemed perfect for my background in international marketing and entertainment, but they didn't seem interested in my background at all. Instead, the team seemed determined to 'test' me on everything that was already in the take-home assessment. This part felt like an interrogation, and it made me think they don't trust their training or HR to bring in good people, even though the HR people I spoke with were nice. I was honestly shocked by the bad interpersonal skills I saw from most of the interviewers; they were cold or tried to put me down even though I was qualified. One guy actually laughed when I said I liked drawing manga and then told me it's okay not to like anime when I mentioned a show I liked. It felt like maybe I didn't fit the typical fan stereotype as a woman. The last person I talked to was the most passive-aggressive and dismissive; they didn't ask me anything about myself, just grilled me on tiny details presumably to trick me. When I asked about the company culture, they just bragged about their own accomplishments instead of answering. It felt like I'd reached the 'final boss' of the Crunchyroll interviews and I was completely put off. I'd asked all five interviewers about the culture because of those Glassdoor reviews, but couldn't get a clear answer. If I were offered the job, I don't think I could accept without talking to the team again to make sure the culture was a good fit. There are a lot of similar negative reviews on here from employees and other candidates, so my advice is to take them seriously, be prepared for a long process, and maybe don't mention anime, even if you're a fan, because it might sound like you're just trying to please them. I got the feeling that working there would be a constant struggle to get the team's approval and feed their egos. For how much they expect candidates to be prepared, you'd think the interview process itself would be amazing, but I was just glad I didn't end up working there.

I sent in my application on the Ellation website back in November 2018. Didn't hear anything till December 2018, when the recruiting team called me up to chat about me and the job. Then, I got set up to talk with the manager for this role, to see where I was at and what the role needed. After that, they sent me a take-home test that I had to do in a specific amount of time. The manager then got in touch again to go over the role in more detail. Finally, the recruiter set up an interview for me to meet with the manager and their team, and they also gave me a tour of the office. The recruiter was really nice and knew a lot about the company, and the whole process felt super professional.

The interview process started off great! It was supposed to be three parts: recruiter call, interview with the potential manager, and then a 30-minute interview with multiple team members. However, it expanded to four parts because my potential manager wanted me to meet another team member. I didn't mind, but it felt like they were unsure. After two weeks of interviews, I reached the final round, which went incredibly well. I even met with my recruiter during the final panel interview. She mentioned things looked promising for me to join the team and that she'd let me know the decision the following week. Then, things took a turn for the worse: the recruiter was laid off. A new person contacted me, stating she'd take over my application and would provide a decision and feedback the next Monday. Monday passed with no word. On Tuesday morning, I received an automated email stating Crunchyroll wasn't moving forward with my application. I'm very disappointed and feel like I wasted three weeks interviewing for a role I was assured I'd get, only to receive a generic rejection without any personal feedback as promised. Knowing this outcome, I would have withdrawn my application and applied elsewhere.