Crate and Barrel Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 146 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Crate and Barrel.
Crate and Barrel
Sales Associate
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Recruiter call
Interview formats
Behavioral Case
I got there 10 minutes early and they had me chill on a couch on the sales floor. The department lead came over to me and we just talked right there. She started by asking me to tell her about myself and then we went into more questions. Most of them were asking for examples. It felt pretty chill, like a normal conversation. She seemed to dig me and said I'd need a second interview with the store manager.
Confirmed questions5 questions
- Can you share an instance where you positively experienced successfully executing something?
- Tell me about a time you had to think outside the box.
- What's your approach to making sales?
Crate and Barrel
Sales Associate
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I heard back from the hiring manager about a week after submitting my resume. The whole interview process was really simple and asked basic questions on customer service. The only issue I had with the interview process was that after the interview the lady said she would get back to me in a week, and I actually never heard back even after sending 2 follow-up emails. I understand not getting a job or they went with a better candidate, but clearly the store manager should not hold that position giving that she can’t even show any authority.
Confirmed questions2 questions
- How do you feel about promoting the Crate and Barrel's member program?
- Tell me about a time you dealt with a challenging client and the steps you took to resolve it.
Crate and Barrel
Sales Associate
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Presentation Offer
Interview formats
Behavioral Presentation Other
I interviewed twice for the furniture sales associate role in Santa Clara. The first interview with the assistant manager went well, they asked about me, showed me around the furniture area, and said I could start right away. Then, I had a second interview with the store manager who asked more specific questions about my experience and qualifications. After that, I heard nothing back. I had to send two emails to get a response. Eventually, they offered me a lower-paying job in housewares. Even after I said I was interested, the store manager stopped communicating. Be prepared for them to waste your time and not follow up.
Confirmed questions3 questions
- What design classes did you complete during your studies?
- Could you tell me a bit about yourself?
- Can you detail your relevant experience and qualifications for this position?
Crate and Barrel Sales Associate Interview Questions
Quoted word for word from Crate and Barrel interview reports.
“Is it more crucial to have excellent merchandise available or to deliver outstanding customer service?”
Read reports →“What would you recommend if a customer mentioned they were hosting a dinner party?”
Read reports →“Could you share if you own any Crate and Barrel products and describe one?”
Read reports →“If you were to pick an item in the store that best describes you, what would it be?”
Read reports →“Could you tell me about the magazines you read, and what makes you choose them?”
Read report →“Was there any unexpected question for a sales associate interview? It was pretty informal and basic all the way through the interview.”
Read report →“Tell me about the area of the store that most captures your interest and the reasons behind it.”
Read report →“Why do you want to work for us instead of another retail store during the holiday season?”
Read report →“Could you choose an item from the store floor, describe its ideal buyer, and explain how you'd pitch it to them?”
Read report →Formats, difficulty and experience
Across all 146 Crate and Barrel interview reports.