Cox Communications Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Cox Communications.
Cox Communications
Solutions Specialist
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical Presentation
It's a long process. You'll have a phone interview first with HR. Then, after some waiting, you'll have an in-person interview with two store managers, one of whom will be your direct supervisor. Getting to this stage is challenging. If all goes well, you might get an offer.
Confirmed questions4 questions
- Be ready to talk about how your experience makes you a good fit for sales.
- They might ask you to try selling them something random.
- Make sure you know about the products before you come in.
Cox Communications
Solutions Specialist
Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Take home Onsite Background check
Interview formats
Behavioral Technical
I applied online and then got a call the next day for a phone screening. She called me later that day and I did an online assessment which I finished and passed. I had my interview two days later. The interview was at the corporate office and it was done with a store manager and district manager. The interview was mostly STAR questions and situations. They opened the floor for questions for me. I didn't hear from them for 18 days. I finally got a rejection email after emailing the recruiter twice and asking for feedback.
Confirmed questions1 question
- Can you share an instance where you exceeded expectations?
Cox Communications
Solutions Specialist
Entry Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Phone screen Technical screen
Interview formats
Behavioral Technical
I applied online and had to do an online assessment. Then there was a phone interview which was pretty easy. After that, I had an interview focused on STAR questions, which was also easy. If you have experience in retail sales, this will be a breeze for you. Just make sure to give specific answers. There aren't any trick questions, just be fun, energetic, and smile! People with a background in wireless cell phone sales will do great.
Confirmed questions1 question
- Tell me about a time you dealt with a difficult customer.
Cox Communications Specialist Interview Questions
Quoted word for word from Cox Communications interview reports.
“How would you sell a home phone to a customer nowadays?”
Read reports →“How did you approach solving that math test?”
Read reports →“Are you good with computers or is this not the right job for you?”
Read reports →“What are your 5-year career aspirations?”
Read reports →“Tell me about a situation where you made a promise to a customer that you couldn't keep. What was the promise, and how did you handle the situation?”
Read report →“Describe a situation where you collaborated with others to achieve a goal.”
Read report →“Walk me through a time you dealt with a challenging math problem under time constraints.”
Read report →“Can you share an instance where you successfully handled an objection?”
Read report →“Tell me about a time you dealt with a difficult customer.”
Read report →Formats, difficulty and experience
Across all 13 Cox Communications interview reports.