Cox Communications Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Cox Communications.
Cox Communications
Sales Associate
Entry Difficult Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
I was interviewed by a recruiter first, who claimed to have my resume. They set up a face-to-face interview for me with someone named Dianne, but there was another person there too, which I wasn't expecting. One person was on a laptop the whole time, asking questions occasionally, while Dianne asked most of them. They asked if I had a resume, but I didn't have a hard copy, which was my fault because I don't own a printer. The recruiter said they had one, which is how they supposedly got my work history, but Dianne said she couldn't find any.
Confirmed questions1 question
- What prompted your departure from your previous role?
Cox Communications
Sales Associate
Entry Average Negative experience No offer 6 rounds
Interview process
Recruiter call Take home Phone screen Phone screen Onsite Background check Offer
Interview formats
Behavioral Other
I applied online and about a week later, they had me do a personality test. Then, 8 days after that, I had a phone interview. Three days after that, I had a second phone interview. Another 8 days went by and the recruiter set up an in-person interview with two store managers. Seven days after that, I had a second interview with a district manager. They told me that was the last part and I'd hear back in 3 to 4 days. I called a week later and left a voicemail but didn't get a reply. I emailed them at the 2-week mark and still nothing. Three weeks after the second interview, I got an email saying I wasn't selected.
Confirmed questions1 question
- Can you describe a Situation or Task you experienced, the Action you took, and the Results of your Action using the S/TAR method?
Cox Communications
Sales Associate
Entry Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical
You'll start with a phone chat with the recruiter. If that goes well, you'll have an in-person meeting with one or two managers. Lastly, we'll need to do a background and drug test if you get the job.
Confirmed questions5 questions
- What's your motivation for joining Cox?
- Walk me through your career path.
- Can you share an instance where you took on too much for a customer?
Cox Communications Sales Associate Interview Questions
Quoted word for word from Cox Communications interview reports.
“Can you share an instance where you calmed down an upset customer?”
Read reports →“What are your future goals?”
Read reports →“Can you share an instance where you took on too much for a customer?”
Read reports →“What's your motivation for joining Cox?”
Read reports →“Tell me about a situation where you had to handle a challenging customer, using the STAR method.”
Read report →“What's your approach to collaborating with colleagues?”
Read report →“Tell me about a situation where your work didn't meet expectations.”
Read report →“Can you describe a Situation or Task you experienced, the Action you took, and the Results of your Action using the S/TAR method?”
Read report →“What prompted your departure from your previous role?”
Read report →Formats, difficulty and experience
Across all 9 Cox Communications interview reports.