Coursera Sales Development Representative Interview Questions
& Process

It was pretty straightforward. The interviewers were good and asked thoughtful questions. I talked with a few different hiring managers and some of their colleagues. They were all very nice and courteous. I'd say the interview was intermediate in difficulty – challenging, but not excessively so.

The whole Coursera interview thing felt really disrespectful. First, I got an invite and a Calendly link to schedule my call, and I was stoked, setting it up for that same week. But on the day, the interviewer canceled with no email explanation and sent a new invite for the next week, again with no explanation or asking if the time worked. On the new interview day, I waited for the call, but it never came. Then, an email from the interviewer saying she tried to call but couldn't reach me, even though I was right there and had no missed call. I replied right away, apologized for any mix-up, and asked to meet or reschedule. No response for three days, then randomly, she added a new time for the next morning. Again, no email, no asking if it worked. We finally connected and had a good chat, and I got moved to the next round, one of four. The second round interview felt kinda cold, super informal, and like they were just reading a script. They mentioned it's mostly outbound and the person needs grit for startup initiatives and rejections, which is normal in sales, but it sounded like they really wanted someone okay with cold calling and ever-changing metrics. I've had remote jobs before that were still heavily micromanaged, and I got that vibe again here. Honestly, I was glad to get the rejection email, but I wish them the best.

The interview process took a while, with 7 video calls. This was partly because the team had some changes and scheduling had to be adjusted. It was good to talk to different people on the team, but some parts felt like a repeat, and some questions weren't really for the level of the job. Still, I had some good chats with interviewers. A few calls weren't very organized, and one interviewer asked questions that were hard to understand. It felt like not everyone was ready. Maybe if interviewers got more consistent training, things would run smoother and feel more focused. The recruiting manager was a highlight, though - super professional, kept me updated, and was really supportive. They made things clear and encouraging all the way and left a great impression. One thing Coursera could do better is give more feedback after the last round. We put in a lot of time, so more specific feedback would have been nice. Even with the bumps, Coursera is still a company I really like and want to work for. I hope the candidate experience keeps getting better to match what Coursera is all about: access, learning, and growing.