CosmoProf Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 31 interview experiences · FREE TO READ
Which role are you interviewing for?
9 roles · 31 reportsCandidate interview experiences
First-hand accounts from people who interviewed at CosmoProf.
CosmoProf
Color and Curl Concierge
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Onsite Phone screen
Interview formats
Behavioral
The interview process was pretty straightforward. I did an in-person interview at a store first, and then I had a phone interview later. They were quick and to the point, and they answered all my questions.
Confirmed questions1 question
- Can you tell me about the color lines you have experience with?
CosmoProf
Inside Sales
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
It was pretty laid back. They asked basic customer service questions, like how to deal with tough situations and what good customer service means to me. We also talked about my availability and pay expectations. They were interested in my resume and if I had experience in the hair industry.
Confirmed questions5 questions
- In your own words, how would you address a customer complaint?
- Can you describe a time you had to handle a difficult situation?
- What are your thoughts on what constitutes excellent customer service?
CosmoProf
Sales Associate
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
I applied on Jan 25 and heard back Feb 1 to set up an interview on Feb 3. When I got there, everyone was really nice. The district manager and another manager were there and asked me some questions. Then the store manager took me to the back and interviewed me. She was really nice too. After the interview, she asked if I had any questions. She said she was 'for sure for sure' going to call me. I was the second person she interviewed. Crossing my fingers and praying she calls! I've always wanted to work at Cosmoprof. Thanks to the store managers for the chance to interview and talk with me.
Confirmed questions4 questions
- What is a weakness you have at the workplace?
- What are your strengths at the workplace?
- Tell me about the best manager you've had.
CosmoProf
Sales Associate
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Technical
The manager seemed really interested in me for the Sales Associate role. The interview was about an hour long. She spent most of the time telling me how tough the retail job is and all the physical labor involved. I told her I could handle what she expected. Then she said I was spoiled at my last job, which I don't understand since I worked hard there for years. It was quite rude. She said she'd call me back in a few days, but I didn't hear back for over a week, and by then they had already given the job to someone else.
Confirmed questions1 question
- Can you estimate the number of shipment boxes you would open in a week?
CosmoProf Interview Questions
Quoted word for word from CosmoProf interview reports.
“Could you sell me an item that was in the back room?”
Read reports →“What was your favorite subject in school”
Read reports →“Can you estimate the number of shipment boxes you would open in a week?”
Read reports →“Are you able to lift up to 50lbs?”
Read reports →“Do you have a cosmetology background?”
Read report →“What are your thoughts on what constitutes excellent customer service?”
Read report →“How would you ensure a smooth sales experience for customers interested in specific beauty products?”
Read report →“How would you pitch this product to me?”
Read report →“Tell me about the worst manager you've had.”
Read report →Formats, difficulty and experience
Across all 31 CosmoProf interview reports.