COPS Monitoring Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Which role are you interviewing for?
2 roles · 12 reportsCandidate interview experiences
First-hand accounts from people who interviewed at COPS Monitoring.
COPS Monitoring
Manager
Manager Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
They keep it super chill and go into detail. After you're set up for an interview, Flo at the front desk will give you a warm welcome with a smile. They want to see if you can handle talking on the phone and run through some common scenarios, but they do it in a relaxed and friendly way.
Confirmed questions2 questions
- Do you have previous customer service experience, and how do you handle customer issues?
- Describe your approach when dealing with a customer who has a problem.
COPS Monitoring
Dispatcher
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Take home Recruiter call Onsite
Interview formats
Behavioral Other
The hiring process is pretty straightforward. First, you'll do a personality test (it's not quite perfected). Then, they'll give you a script to read and leave on the manager's voicemail. This shows: 1. You can read. 2. You have a voice that's good for customers. *My best advice is to reread it a few times before leaving the message. There are some weird words you'll want to check. The last step is the actual interview with the manager or supervisors, usually if the manager is running late. I was very open and honest with all my answers, even if they didn't sound the best.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
COPS Monitoring
Dispatcher
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Take home Background check Offer
Interview formats
Behavioral Other
I applied the same day of my interview in the Scottsdale, AZ office. I read a script to a voicemail and while I waited to hear back on how I did with the script, I took a personality test at the supervisors desk, walked down to the managers office where I was asked multiple questions about why I thought I was perfect for the position. All in all I was offered a position and I accepted with great enthusiasm. The next day I took a quick drug test and signed a few papers and I started on the third day of the process.
Confirmed questions1 question
- Why should I hire you over all the other applicants on my desk?
COPS Monitoring
Dispatcher
Entry Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Take home Background check
Interview formats
Behavioral Other
The interviewer inquired about my past work experience. I was also given a typing test and had to read from scripts. After that, I completed background check forms. Just noting that the pay for this job seems very low considering the responsibilities.
Confirmed questions1 question
- Can you share details about your prior work history?
COPS Monitoring Interview Questions
Quoted word for word from COPS Monitoring interview reports.
“Can you complete a spelling test?”
Read reports →“Could you read this script?”
Read reports →“Do you find comfort in performing repetitive tasks?”
Read reports →“What sparked your interest in joining COPS?”
Read reports →“What’s your availability?”
Read report →“What was my experience in the area?”
Read report →“What are your aspirations?”
Read report →“What do you look for in a company?”
Read report →“Describe your approach when dealing with a customer who has a problem.”
Read report →Formats, difficulty and experience
Across all 12 COPS Monitoring interview reports.