Copa Health Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Which role are you interviewing for?
7 roles · 12 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Copa Health.
Copa Health
Coordinator
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
Applied online, made sure to use keywords from the job posting in my application. Then had a virtual interview, followed by an in-person interview with my potential supervisors. The whole process was pretty smooth.
Confirmed questions1 question
- What would your previous manager say are your professional strengths and areas for improvement?
Copa Health
Program Manager
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Panel Background check Offer
Interview formats
Behavioral Case Presentation
I was contacted for an in-person interview for a Program/Case Manager role in early October 2016. The first interview was with two VPs on October 21st. It went well, I felt a connection, and they even showed me around. They mentioned they needed to fill the role quickly. After two weeks without hearing back, I followed up on November 4th. On November 9th, they apologized for the delay and scheduled a second in-person interview for November 17th. This was a panel with four company members and a client. I thought this interview went even better than the first. I answered their questions thoroughly and was given another tour. I didn't hear back for weeks, so I inquired again on December 2nd. A week later, they said no update but expected one soon. After a month of silence, I called again on January 21, 2017, seeking a definitive answer. Almost two months after that, I received a generic rejection letter stating I wasn't qualified. The job posting was removed the day before I got the letter. This company strung me along for nearly 5 months for a role I was overqualified for, interviewed twice in person, and they never even hired anyone. Their communication was terrible. It's disappointing to be rejected via letter after such a long process and positive interviews, especially when they didn't fill the position.
Confirmed questions1 question
- How would you manage a client who is unwilling to complete their assigned tasks?
Copa Health
Organizational Development and Learning Administrator
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
I started with a phone screen with the recruiter, which was really good! They shared a lot of useful info about the role and the company culture and asked some really solid questions. Then, a couple of days later, I had a Zoom interview with the CHRO and the Director of HR. The questions were all tough, but they gave a clear idea of what they were looking for. Overall, it was a great experience.
Confirmed questions1 question
- Tell me about a situation where you were asked to bend the rules and how you handled it.
Copa Health
Program Director
Director Average Positive experience Decline offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
It was an easy-going and very informative interview process. Everyone I met was inviting but still professional. They wanted to get straight into the interview but also learn about me as an individual. It was cool like zebras camels and bears that hiss
Confirmed questions2 questions
- Can you share your previous experience?
- What would you do differently looking back at your past experience?
Copa Health Interview Questions
Quoted word for word from Copa Health interview reports.
“Can you describe two symptoms for two different mental disorders?”
Read reports →“How would you motivate someone who did not want to do their chores?”
Read reports →“How do you approach members who have difficulty maintaining independence in their health care?”
Read reports →“Do you have a clean MVR?”
Read reports →“What steps would you take if a member resists engaging with you?”
Read report →“How would you manage a client who is unwilling to complete their assigned tasks?”
Read report →“Would you be open to working with adults in a general mental health environment?”
Read report →“What are your key contributions within a clinical team environment?”
Read report →“Can you share an instance where you provided customer service that exceeded expectations?”
Read report →Formats, difficulty and experience
Across all 12 Copa Health interview reports.