Connect Hearing Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 21 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Connect Hearing.
Connect Hearing
Patient Care Coordinator
Entry Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Presentation
Interview formats
Behavioral Technical Presentation
I applied twice through indeed.com. The second time I applied, I got a call from a recruiter named Heather in Naperville. We had a good chat and she asked me a lot of questions about my experience. The next day, I got a call from Hayden to schedule a call with the Regional Director and herself. During that call, the Regional Director did all the asking. I thought it went well, but got an email the next day saying I didn't get the job.
Confirmed questions5 questions
- What experience do you have with front office procedures?
- Are you comfortable working without a large team around you?
- What are your thoughts on making outbound sales calls?
Connect Hearing
Customer Care Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
Had a quick phone chat where they told me about the job and benefits. Then, a 30-minute in-person interview. They asked about my skills, mainly if I could multitask. The interviewer was late and looked a mess. Turns out, the benefits are pricey at $60/month, but bonuses are easy to get, averaging about $100/month. The work environment can be stressful because of sales pressure, depending on the location and the people there.
Confirmed questions3 questions
- Can you use multiple computer screens and programs simultaneously?
- How do you manage multitasking between assisting walk-in customers, answering the phone, and responding to practitioner requests?
- What are your thoughts on handling and cleaning hearing aids?
Connect Hearing
Patient Care Coordinator
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical
I sent in my application online and heard back a few days later via email to schedule a phone interview with HR. After that went well, the regional director contacted me to set up an in-person interview with them and some local audiologists. They made me a job offer after that, and I was sent the usual paperwork to complete and return. Training was arranged, which involved a daily commute for a week, but my travel expenses were covered.
Confirmed questions1 question
- How did you find the interview process?
Connect Hearing
Patient Care Coordinator
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I submitted my info to the Hearing Specialist at the office, and they forwarded it to the District Manager. The District Manager emailed me a few days later to schedule a phone interview. He ended up being late for the call, and when he finally contacted me, it was difficult to hear him clearly as he was on his cell phone and driving.
Confirmed questions1 question
- What is your ability to work independently?
Connect Hearing Interview Questions
Quoted word for word from Connect Hearing interview reports.
“What are the current trends in hearing aids?”
Read reports →“Can you use multiple computer screens and programs simultaneously?”
Read reports →“What are your thoughts on handling and cleaning hearing aids?”
Read reports →“What is your current living situation?”
Read reports →“How would you handle a situation where the phone is ringing, someone is asking you a question, and you also have 3 people waiting for check-in?”
Read report →“Are you able to make recommendations with 100% confidence?”
Read report →“What are your thoughts on making outbound sales calls?”
Read report →“What are your thoughts on sales?”
Read report →“Could you see yourself doing the appointment in the way they showed you?”
Read report →Formats, difficulty and experience
Across all 21 Connect Hearing interview reports.