Con-way Freight Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Con-way Freight.
Con-way Freight
Customer Service Representative
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
I sent my resume to Spherion, a staffing agency, and they scheduled an interview for me with Lori. I should hear back by the end of the week after they finish interviewing candidates. Make sure you know what the company does. Dress professionally for the interview. No visible tattoos or piercings.
Confirmed questions3 questions
- Tell me about a time you disagreed with your manager.
- Can you describe your most challenging customer interaction and how you handled it?
- On a scale of 1 to 10, how would you rate your proficiency with Microsoft Office, Access, Outlook, Excel, and PowerPoint, considering you mentioned you're good with them?
Con-way Freight
Customer Service Representative
Entry Easy Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I had an interview with the Customer Service Supervisor and the Human Resource Supervisor.
Confirmed questions1 question
- Can you confirm if you are okay with the company policy that prohibits sleeveless blouses?
Con-way Freight
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
Submitted an online application that requires 10 years of job history. They are very serious about not hiring you if you lie and leave out any employment information. The interview has two parts: first with HR personnel, then with the terminal manager. After that, you get the job offer, and they do an extensive background check which takes about two weeks.
Confirmed questions1 question
- What was one of your flaws?
Con-way Freight Customer Support Representative Interview Questions
Quoted word for word from Con-way Freight interview reports.
“Can you confirm if you are okay with the company policy that prohibits sleeveless blouses?”
Read reports →“What was one of your flaws?”
Read reports →“Can you elaborate on your core value?”
Read reports →“On a scale of 1 to 10, how would you rate your proficiency with Microsoft Office, Access, Outlook, Excel, and PowerPoint, considering you mentioned you're good with them?”
Read reports →“Tell me about a time you disagreed with your manager.”
Read report →“Tell me about a challenging situation you faced with a manager or supervisor.”
Read report →“Tell me about a situation where you took initiative and controlled it.”
Read report →“Can you describe your most challenging customer interaction and how you handled it?”
Read report →Formats, difficulty and experience
Across all 6 Con-way Freight interview reports.