Community Loan Servicing Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 17 interview experiences · FREE TO READ
Which role are you interviewing for?
5 roles · 17 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Community Loan Servicing.
Community Loan Servicing
Loan Processor
Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
The interview process was pretty straightforward with standard questions about loan processing. They were really looking to fill positions quickly, so they hired on the spot. The main goal was to get the work done, and they planned to lay people off once the cleanup was finished.
Confirmed questions1 question
- Can you tell me about typical loan processing questions?
Community Loan Servicing
Customer Relations Representative
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
The interview process was pretty standard. I spoke with a few supervisors, and then I met with the VP for my final interview. Everyone made me feel really comfortable. I had told the HR department that I was coming straight from my other job and wouldn't be dressed properly, and they were really nice about it. They said it wasn't about how I looked but about my ability to do the job. I liked being judged on my skills and experience instead of how I looked, which made me feel good from the start.
Confirmed questions2 questions
- I don't recall the exact questions, but they weren't difficult or tricky.
- I felt heard and wasn't asked anything too hard or unfair.
Community Loan Servicing
Loan Administration
Mid Difficult Positive experience No offer 3 rounds
Interview process
Recruiter call Technical screen Presentation Offer
Interview formats
Technical Behavioral Presentation
The interview process was really quick. They hit me with a lot of questions about my technical know-how in the mortgage industry. I spoke with some AVP/VP folks, who were nice enough but got straight to the point. They threw in some odd questions like how many quarters are in a $10 roll and had me do a writing sample. They were upfront about what they were looking for, and I got an offer pretty fast after that.
Confirmed questions5 questions
- Can you explain the difference between a mortgage and a note?
- What does a 1003 refer to?
- What are considered in-flight loans?
Community Loan Servicing
Investor Reporting Specialist
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Offer
Interview formats
Behavioral Technical
I talked to the HR person for my application, and they helped me figure out the best job opening. Then I met with a Manager and someone from the team. After they gave me the okay, I met with a 1st VP for the final decision. I had another call with HR later to go over the feedback. About two weeks after that, HR called me with a job offer.
Confirmed questions2 questions
- What is your motivation for applying to this company?
- Could you describe the specific skills you possess that would benefit our department?
Community Loan Servicing Interview Questions
Quoted word for word from Community Loan Servicing interview reports.
“How many quarters would you find in a $10 roll?”
Read reports →“Can you explain the difference between a mortgage and a note?”
Read reports →“What does CFPB stand for and what is it?”
Read reports →“What are considered in-flight loans?”
Read reports →“What does a 1003 refer to?”
Read report →“Do you know about mortgage documents?”
Read report →“Can you tell me your chum number?”
Read report →“What kind of loans do you handle?”
Read report →“Can you tell me about typical loan processing questions?”
Read report →Formats, difficulty and experience
Across all 17 Community Loan Servicing interview reports.