CODAC Health, Recovery & Wellness Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Which role are you interviewing for?
2 roles · 9 reportsCandidate interview experiences
First-hand accounts from people who interviewed at CODAC Health, Recovery & Wellness.
CODAC Health, Recovery & Wellness
Psychotherapist
Mid Easy Positive experience Accept offer 3 rounds
Interview process
Group Background check Offer
Interview formats
Group Behavioral
We had a group interview where I answered situational questions. It was an easy and comfortable experience, and I felt positive about the agency afterwards. However, dealing with HR was a different story. They initially offered me the wrong job and insisted it was correct. It took them 4 weeks to offer me the right position, and they were unresponsive to calls throughout the process. In hindsight, this should have been a warning sign.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
CODAC Health, Recovery & Wellness
Recovery Coach
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Panel Background check
Interview formats
Behavioral Technical Group
I applied online and then was asked to go back and complete the pre-screen questions. After that, there was a telephone interview, followed by a panel interview. The background check is done after that and takes about 3 weeks. I know the background check takes 5-7 days, so I would call my references and give them a heads up.
Confirmed questions1 question
- What makes you want to work for CODAC?
CODAC Health, Recovery & Wellness
Case Manager
Mid Average Negative experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Take home Group
Interview formats
Behavioral Technical Group
I applied online and then had a phone interview a few days after. The phone interview was mostly customer service type questions. After passing the phone interview, I had to take a short online quiz assessing math skills and typing speed. Following that, I participated in a group interview that was pretty straightforward.
Confirmed questions1 question
- How would you identify a member who is suicidal?
CODAC Health, Recovery & Wellness
Membership Specialist
Entry Average Positive experience Accept offer 3 rounds
Interview process
Phone screen Panel Onsite
Interview formats
Behavioral Technical
The interview process involved a phone call first, then a panel interview. I was asked questions about the industry and my customer service experience, as well as my personal growth. It felt like a pretty standard process. The final step was shadowing the position.
Confirmed questions2 questions
- Tell me about a challenging customer service situation you faced and how you resolved it.
- Can you share an instance of a difficult customer interaction and your approach to handling it?
CODAC Health, Recovery & Wellness Interview Questions
Quoted word for word from CODAC Health, Recovery & Wellness interview reports.
“How would you identify a member who is suicidal?”
Read reports →“What are your thoughts on working with clients who have HIV?”
Read reports →“Can you commit to your scheduled shifts?”
Read reports →“Can you describe your experience assisting a member who is in crisis?”
Read reports →“What value do you bring to this team?”
Read report →“Tell me about the most challenging customer you've encountered.”
Read report →“Tell me about a challenging customer service situation you faced and how you resolved it.”
Read report →“How do you handle difficult situations?”
Read report →“Can you share an instance of a difficult customer interaction and your approach to handling it?”
Read report →Formats, difficulty and experience
Across all 9 CODAC Health, Recovery & Wellness interview reports.