Co-operators Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Co-operators.
Co-operators
Insurance Advisor
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
Had a random call interview, then an in-person interview the following week. Waited a whole month for an offer, seems like they might have fired someone and are looking for a replacement.
Confirmed questions3 questions
- Tell me about yourself and why you believe you are a good fit for this position.
- Describe a challenging situation you encountered while working in customer service and how you handled it.
- How would you deal with an angry customer?
Co-operators
Insurance Advisor
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
I got referred by someone who works there. After applying, HR called me for a phone interview a few days later. The day after that first interview, I was moved to a second interview with the hiring managers. Both of these interviews focused heavily on behavioral questions. A day after the second interview, they let me know they'd be doing a criminal and credit check. About three business days after that, I got an offer. The whole thing took about three weeks.
Confirmed questions4 questions
- Can you describe how you pinpoint your coaching and development needs?
- Share an instance where you had to deliver unwelcome news to a customer.
- What makes you interested in this particular role?
Co-operators
Consultant
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen Presentation Offer
Interview formats
Behavioral Technical Presentation
This was one of the worst hiring experiences. They showed no respect for my time. It started in late August, I had my first interview on Sept 11. I didn't hear back from the manager until I followed up in early October, only to find out they needed a second interview. I had the second interview around mid-October and then waited over a week to hear back. When I followed up, they said they had 'other priorities.' It's almost December and I still haven't heard anything until I followed up again. The manager then told me they had already made their decision the same day I emailed. They didn't even have the professionalism to tell me directly that I didn't get the job. This is a disgrace and not what the company stands for. They basically led me on the whole time. Disgusting! I wouldn't recommend applying here based on this experience.
Confirmed questions1 question
- Could you describe some behavioral and situational scenarios you've encountered?
Co-operators Consultant Interview Questions
Quoted word for word from Co-operators interview reports.
“What's the most crucial aspect of retaining clients?”
Read reports →“In five years, where do you envision yourself being?”
Read reports →“Share an instance where you had to deliver unwelcome news to a customer.”
Read reports →“How do you manage a very upset client?”
Read reports →“What is your understanding of common sense, and can you give an example of when you've applied it?”
Read report →“Can you list the business names or affiliations you have operated under?”
Read report →“How would you deal with an angry customer?”
Read report →“Could you share a time when you utilized common sense?”
Read report →“What inspires you to get into this field”
Read report →Formats, difficulty and experience
Across all 21 Co-operators interview reports.