Club Assist North America Interview Questions
& Process

The interview experience was very straightforward, and all of the people involved were very friendly. I didn't feel nervous at any point and was comfortable throughout all interview stages. They also responded quickly to any concerns I had, in a friendly way.

I sent my resume to the Warehouse Supervisor and then got contacted by HR. They asked me to do all the hiring paperwork and also a drug screen because driving is part of the job. I also had to pass a physical test to check if I could handle the warehouse workload. Finally, I had a face-to-face interview with the Warehouse Supervisor and the General Manager of Logistics. After my driving record and drug screen came back clear, I was offered the position.

The interview process included a phone interview, an in-person interview, and then a really thorough background check before a second in-person interview. This background check was intense, covering all past employers, criminal records, financial history, education, references, and even asking for W2 and 1099 forms. It felt like a lot for an employer to ask for before a candidate even had a second interview. I don't think they need to know my personal financial details like credit card, mortgage, or car payments.

The interview process is automated like most other companies now. HR screens the candidates. There is a call interview and then a live interview and many times a second interview depending on the position. Senior management may be in the later interviews.