ClockShark Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 7 reportsCandidate interview experiences
First-hand accounts from people who interviewed at ClockShark.
ClockShark
Customer Support
Entry Average Negative experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral
They responded quickly and were accessible. I met with the team, HR, and the Hiring Manager across several rounds. It was relaxed, and I felt encouraged to be authentic. Overall, it was a pleasant and good experience.
Confirmed questions1 question
- Could you describe your customer service experience?
ClockShark
Customer Support
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
We started with an initial zoom screening with HR. After that, I had an interview with the head of sales and customer support. One of the interviewers was terrible. He showed up late, rudely spent half the interview doing unrelated paperwork, and then got very condescending when he didn't like one of my answers. The other employees seemed great, but that guy definitely ruined the experience for me.
Confirmed questions1 question
- Can you describe how you would handle an angry customer and outline the steps you'd take to resolve their problem?
ClockShark
Customer Support Representative
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Other
I applied online, and then I had a phone screen about a week or two later. After that, about two weeks passed, and then I had an in-person interview where I met three people. It took them about 6 weeks to make an executive decision and let me know.
Confirmed questions4 questions
- Could you tell me about your favorite app?
- What is your definition of customer service?
- Can you explain a simple concept to us, perhaps about a hobby or a recipe?
ClockShark
Customer Success Specialist
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Technical
The interview process was Phone, then Skype, then an Offer, all in one week! They move very quickly as a result, so print your 2 weeks and take it to the interview. They'll be unnerved!
Confirmed questions1 question
- What are your thoughts on Customer Service?
ClockShark Interview Questions
Quoted word for word from ClockShark interview reports.
“Of all the apps on your phone, which one is the most important?”
Read reports →“What is your definition of customer service?”
Read reports →“Can you explain a simple concept to us, perhaps about a hobby or a recipe?”
Read reports →“Tell me about your favorite app and how you use it.”
Read reports →“Could you tell me about your favorite app?”
Read report →“What are your aspirations for the next five years?”
Read report →“What are your thoughts on Customer Service?”
Read report →“Can you describe how you would handle an angry customer and outline the steps you'd take to resolve their problem?”
Read report →“Could you describe your customer service experience?”
Read report →Formats, difficulty and experience
Across all 7 ClockShark interview reports.