Clipboard Strategy Analyst Interview Questions
& Process

I applied online for a Strategy and Operations role at Cliboard Health. After a few hours, I got an email asking me to do a case study. The case study wasn't too difficult, but it did take a few hours to complete. I finished it in the evening, and the next day, I got a rejection email without any feedback. After checking Glassdoor and Reddit, it seems like this is common for many candidates. I get that their recruiting process of using a case study before contact can help sort candidates, but not giving feedback to people who did the case study is not the right approach. It's frustrating when people spend a few hours on something and get no feedback at all. If they have too many applicants, they should hire more people or at least provide feedback. This taught me a lesson: I'll never do any work before talking to someone at the company.

The interview process was quite unusual. While case studies can be effective for hiring, Clipboard's implementation really needs improvement, and I'm sure they miss out on many good candidates because of it, either by rejecting them or by candidates opting out of the case study or process. It started when a team member contacted me with the case study. The role seemed interesting, so I spent a few hours on the case despite seeing negative reviews. They asked some follow-up questions about my model/analysis, some reasonable and some rather superficial. After about a week of no contact, I had a first-round interview scheduled with a different team member. This interview focused solely on the case study and my problem-solving approach, with no discussion about my background or Clipboard itself. It appears they are looking for a very specific customer-centric mindset, which, to be fair, I could have addressed better during the interview. I received a standard rejection email about a week later. Although some aspects of their process seem logical from a hiring standpoint, others don't, and overall, it left a very unfavorable impression of Clipboard. The entire process felt like a waste of time, and no feedback was provided. The team members I spoke with also came across as somewhat arrogant, as both attempted to present some questions as more intelligent or insightful than they actually were. Given their flawed interview process, seemingly high corporate turnover, and lack of new funding since early 2022 (suggesting underperformance relative to valuation expectations), I'd recommend avoiding this company.

The interview process started with a brief case study about pricing strategy and an interview. Then, there was a behavioral interview. This was followed by a data analysis case study and another interview. Finally, there was an interview with the President. The case studies were good for understanding the work involved. The interviews focused more on the case study solutions and thought processes rather than past experiences, which is good for people without a tech background. It was a good experience overall; it felt like we were working on a business problem together, making it an engaging discussion.