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ChaseSource Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 9 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
66.7% Positive experience

Which role are you interviewing for?

5 roles · 9 reports

Candidate interview experiences

First-hand accounts from people who interviewed at ChaseSource.

Showing 4 of 9
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ChaseSource

Tech Support Representative

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Technical

The interview process was super fast. I got my decision and an offer right away, and the whole thing took about two days to finish all the onboarding stuff. Definitely use them if you need a job ASAP.

Confirmed questions1 question
  • Is the typing speed requirement 35wpm?
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ChaseSource

Recruiter

HR · more than a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Group

You'll start with a 30-minute phone chat, then have a 1-hour face-to-face meeting with the higher-ups, it's pretty fast-paced. We usually let you know within 2-4 days after your interviews. If we decide to offer you the job, you'll need to pass a drug test and background check before your start date.

Confirmed questions3 questions
  • Tell me about your strengths and weaknesses.
  • What specifically about this role caught your eye?
  • How do you think you'd be a good match for this opportunity?
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ChaseSource

Customer Service Representative

Operations · more than a year ago

Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Behavioral Technical

It was a one on one interview. The interviewer made up the first 3 questions. Then, I was given a paper with statements to initial next to if they were correct. One statement was about being shown and described the training hours; another about the usual work day hours; and a third about listening to a sample call (which I hadn't). He seemed surprised I didn't know, saying the agency should have given me instructions, but I still don't know where to find them. I had to print my name, date, and sign the bottom of the page. Usual questions followed, like my faults, best traits, previous job accomplishments, a difficult situation and how I handled it. I was also asked about the company's mission statement and to explain it in my own words. Naturally, I was asked if I had any questions. Near the end, I was asked how I'd motivate others, which I liked because it was new and unexpected. My interview was lengthy, going over an hour when they're usually 30-45 minutes. I felt good leaving but haven't heard back in weeks.

Confirmed questions5 questions
  • Regarding the company's mission statement, what was it, and can you explain it in your own words?
  • Can you describe a difficult situation you faced and how you handled it?
  • How would you motivate an individual or a group?
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ChaseSource

Benefits Counselor

HR

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Panel Offer
Interview formats
Behavioral Presentation

The interview process had three parts. First, a phone screen, then a panel interview, and then they offered me the job. The recruiter was really helpful and kept me updated on the temp-to-hire process throughout.

Confirmed questions1 question
  • How well can you explain or understand complex laws or concepts to people?

ChaseSource Interview Questions

Quoted word for word from ChaseSource interview reports.

About my availability and travel time, what do you need to know?

Read reports

Regarding the company's mission statement, what was it, and can you explain it in your own words?

Read reports

How well can you explain or understand complex laws or concepts to people?

Read report

Formats, difficulty and experience

Across all 9 ChaseSource interview reports.

Interview formats

Behavioral 53.8%
Technical 30.8%
Presentation 7.7%
Group 7.7%

Interview difficulty

Easy 33.3%
Average 66.7%
Difficult 0%

Candidate experience

Positive 66.7%
Neutral 22.2%
Negative 11.1%

Reports by job function

Operations 5
HR 4