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CGS Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 14 interview experiences · FREE TO READ

2.1 Rounds average
Easy Typical difficulty
57.1% Positive experience

Which role are you interviewing for?

10 roles · 14 reports

Candidate interview experiences

First-hand accounts from people who interviewed at CGS.

Showing 4 of 14
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Customer Service Representative

Operations · more than a year ago

Entry Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Group Take home Offer
Interview formats
Behavioral Group Other

It was a role-playing discussion, followed by some questions and hypothetical situations. The discussion was friendly and helpful, and the information was useful and encouraging. They told me I was good for the job immediately after the interview. I also had to do an easy English test with multiple choice answers.

Confirmed questions1 question
  • If you were sent back to the 90s and could only sell your current phone to return, how would you persuade someone to buy it?
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Technical Support Specialist

Operations · more than a year ago

Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral

I had an interview a couple of weeks ago and it seemed great. They told me that training was supposed to start January 30th, 2022. Then I got a call a few days later saying they had to postpone the training. I didn't hear from them again, so a week or two later I called them back. The recruiter told me they didn't know if there would be any more training in February 2022. Meanwhile, I had just left my old job thinking training would start that week. It's now February 2nd and I still haven't started the training. I'm really disappointed because now I'm without a job.

Confirmed questions2 questions
  • Were you familiar with computers and the back outlet of a PC?
  • What is your experience duration in customer service?
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Customer Support Analyst

Operations · more than a year ago

Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical

I had a phone interview with the recruiter, then a 3-hour in-person interview with three different people. They kept me really informed before the in-person meeting, and it went well. It felt more like a chat with some questions about my background and abilities, so the 3 hours flew by. I met with the manager, then someone who'd been a Customer Support Analyst for 2 years, and then another long-time employee. It was a good experience overall, but I didn't accept the offer.

Confirmed questions5 questions
  • Can you tell me about yourself?
  • What sparked your interest in this role?
  • What do you know about Blue Cherry Software?
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Intern

Engineering

Intern Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Background check
Interview formats
Technical Behavioral

The interview process was straightforward. It started with a recruiter call, then a technical assessment, and finally an HR check. Overall, it was a positive experience. I'm currently working in CGS and really enjoying it. You'll likely get a good learning experience here.

Confirmed questions4 questions
  • Questions covered Java String concepts.
  • Questions about the Collection framework were asked.
  • I was questioned on Oops Concepts.

CGS Interview Questions

Quoted word for word from CGS interview reports.

In your opinion, why is technology currently a growing trend in fashion?

Read reports

Describe how fashion companies would typically use Blue Cherry software.

Read report

If you were sent back to the 90s and could only sell your current phone to return, how would you persuade someone to buy it?

Read report

Were you familiar with computers and the back outlet of a PC?

Read report

Formats, difficulty and experience

Across all 14 CGS interview reports.

Interview formats

Behavioral 56%
Technical 32%
Group 4%
Other 4%
Coding 4%

Interview difficulty

Easy 50%
Average 42.9%
Difficult 7.1%

Candidate experience

Positive 57.1%
Neutral 14.3%
Negative 28.6%

Reports by job function

Operations 11
Engineering 2
Legal 1