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Cars.com Account Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 8 interview experiences · FREE TO READ

2.5 Rounds average
Average Typical difficulty
42.9% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Cars.com.

Showing 3 of 8
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Account Manager

Sales · more than a year ago

Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Technical

Applied online and got contacted really fast for a phone interview, then had an in person interview. Everyone seemed nice, but then when waiting to hear back about the decision, I felt like I was being strung along. The recruiter ghosted all my emails. When she finally replied, she asked if I could chat that day. I said I was free whenever and asked what time worked best for her. No response until the end of the day when she set up a late call and then didn't even call on time to tell me I didn't get the job. Their recruiting team needs to communicate better and be more upfront. A phone call for a rejection wasn't necessary and was pretty rude to make me wait all day just to tell me no.

Confirmed questions1 question
  • If hired, what are your short-term goals with this company?
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Cars.com

Account Manager

Sales · more than a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Group Panel Offer
Interview formats
Behavioral Group Other

It's a team setting interview. You sit in a room and managers, 2 at a time, come in to chat. They ask the same questions. Some managers will just talk about themselves. It's honestly really laid back. The job is so easy.

Confirmed questions1 question
  • How do you handle stress?
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Cars.com

Account Manager

Sales · more than a year ago

Senior Difficult Negative experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Presentation Panel Background check Offer
Interview formats
Behavioral Presentation Technical Group

Since this is an internal promotion, you need to prove yourself first. This means contacting the manager of the team you want to join and shadowing the current team members to understand their work. Then, you officially apply. The interview process includes a competency-based questionnaire related to the job description. You'll also be interviewed by another manager in the department and then have a panel interview with the entire team. The managers ask the more challenging questions, while the team asks about your motivation for the job to see if you'd be a good fit and work well together. There's also an assignment to complete, which is often discussed during the team interview.

Confirmed questions2 questions
  • Can you share an instance where you had to negotiate with a superior?
  • Describe a time you had to prove your abilities to secure a promotion.

Cars.com Account Manager Interview Questions

Quoted word for word from Cars.com interview reports.

If hired, what are your short-term goals with this company?

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Can you share an instance where you had to negotiate with a superior?

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Can you tell me about a time you disagreed with your manager and how you handled it?

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Can you share an instance where you had a disagreement with your management and how you handled it to resolve the objection?

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Describe a time you had to prove your abilities to secure a promotion.

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What experience do you have that relates to this account management role?

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Formats, difficulty and experience

Across all 8 Cars.com interview reports.

Interview formats

Behavioral 44.4%
Group 16.7%
Presentation 16.7%
Technical 16.7%
Other 5.6%

Interview difficulty

Easy 37.5%
Average 50%
Difficult 12.5%

Candidate experience

Positive 42.9%
Negative 42.9%
Neutral 14.3%