Carnegie Learning Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Which role are you interviewing for?
9 roles · 14 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Carnegie Learning.
Carnegie Learning
Customer Success Manager
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Other
I did a lot of research into the company culture, which unfortunately was hinted at during the interview process. After two video interviews with a Director and RVP, neither showed up to the meetings. This made me feel like I wasn't worth their time, even though I did my homework. I was initially excited because I read the company was awarded 'Best Place to Work' for 6 years straight, and I wanted to know why. However, anonymous employee reviews suggested the opposite regarding values and team care. Upper management lacks DEI, and my question about it wasn't properly answered. I also found out this is the only major EdTech company where PTO and sick leave are combined, giving only 10-15 days a year for both! For a company so advanced in research and profitable programs, the CEO could invest more in employees but chooses not to. I was then ghosted after the RVP interview. Not everything that looks good is actually good. Do your research. The CEO should offer better benefits and understand why his CEO score is so low.
Confirmed questions1 question
- Can you share an instance where you delegated a task to a difficult stakeholder?
Carnegie Learning
Program Manager
Mid Average Positive experience No offer 4 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I had a few one-on-one meetings with different leaders. They were all super friendly, and I got a good vibe about the company culture. It seemed like everyone I talked to really knew their stuff and had a solid grasp on what they were looking for in this role and for this specific position.
Confirmed questions1 question
- What is your motivation for seeking employment with this company?
Carnegie Learning
Project Manager/Software Requirements Analyst
Mid Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Other
Applied and got a call back the same day. Phone interview happened a week later. After about 2 weeks, I was invited for an in-person interview which was 2.5 weeks after that. The interview was all day, 9:30-4, meeting people from different departments. Most questions were similar and reasonable. A week later, they asked for salary and references. Got rejected 3 weeks after that because they hired someone with more experience. The interview was a bit long, taking a full vacation day. The decision process was slow, maybe I was close to an offer or they forgot about me. The whole process took 66 days from application to rejection.
Confirmed questions1 question
- Discuss your successes and failures.
Carnegie Learning
Customer Service Representative
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
The whole hiring process was a mess, super long, and honestly, it never even officially ended. I sent in my application back in February and got an email a week later suggesting a phone interview, which we did a few days after. Then, radio silence until early April. That's when they contacted me again to schedule what seemed like a more serious chat – I wasn't even sure if it was another interview or if they were offering me the job. Either way, I jumped on it and replied quickly, but then... nothing. I tried emailing a few times, called several times, and even left a voicemail, but heard absolutely nothing back. I eventually just gave up because, frankly, if a company is this disorganized and unprofessional, I don't want to work there. It's one thing to apply and get no response, but for them to reach out to you and then completely ghost you after you reply? I'll never get that.
Confirmed questions3 questions
- Can you tell me about your experience in education?
- What is your motivation for applying to this specific position?
- What skills and experience do you possess that make you a suitable candidate for this role, especially in customer service and with your bilingual capabilities?
Carnegie Learning Interview Questions
Quoted word for word from Carnegie Learning interview reports.
“Why Carnegie?”
Read reports →“What is your approach when dealing with a teacher who doesn't comply with requirements?”
Read reports →“What about Carnegie appeals to you and makes you want to join?”
Read reports →“Would you be open to relocating?”
Read reports →“How do you approach closing a deal?”
Read report →“Can you share an instance where you delegated a task to a difficult stakeholder?”
Read report →“How would you approach a challenging call from a customer?”
Read report →“What makes you want to join Carnegie Learning?”
Read report →“What skills and experience do you possess that make you a suitable candidate for this role, especially in customer service and with your bilingual capabilities?”
Read report →Formats, difficulty and experience
Across all 14 Carnegie Learning interview reports.