Cardinal Financial Company Mortgage Loan Officer Interview Questions
& Process

I did a virtual interview where I was prompted questions and gave video responses. It was mostly about how I work under pressure and handle difficult situations with coworkers/supervisors and customers. After that you take a series of tests that test your competence as well as your personality. Lastly I had 2 calls with upper management that weren't very interview like, more so conversational to make sure I was a good fit for the company and culture.

Had a 1 on 1 phone interview, very down to earth chat with the recruiter, not corporate at all. We talked about what I was looking for and my background. Then I had an in-house interview. They gave me a Wanderlic test beforehand, it was long. After that, I shadowed some people and got an offer within a week because some folks were on vacation. Great team, atmosphere, and pay.

I met with a few upper management folks for the interview after taking a quick aptitude test. The testing setup was a bit noisy as I had to use someone else's computer while they were on lunch. After that, I met with the VP. The interview seemed to go well and the role looked like a good fit, but the company was in the middle of relocating right after my interview. Three different people I met with thought I'd be a great fit. I also sat with one of their top performers to get a better understanding of the day-to-day. There were a couple of potential drawbacks for some people. First, it takes about six months to start earning substantial income due to licensing and training, which might be tough for some, but it's fine for me as I'm used to commission-only roles. Second, rising interest rates could be a challenge down the line, especially since the company's business is mostly refinancing, though I think a strong performer can overcome this. My main concern was learning that during a past temporary rate hike, the pay scale for salespeople was altered. I find it difficult to plan a career where income can fluctuate based on minor rate changes. While I expect income to be affected by economic conditions, changing pay scales haven't been positive in my sales experience. Aside from that one issue, I could see this being a solid career for an ambitious and skilled salesperson. All three managers were very confident I'd do exceptionally well and wanted me to start the licensing process. They said they'd call me in a few days once they had a clearer picture of their move timeline. I never heard back, possibly due to the move or a change in direction, or maybe they found a better candidate. It's unusual to be told so many times how well I'd do without getting a follow-up.