Capri Holdings Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 174 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Capri Holdings.
Capri Holdings
Sales Associate
Entry Easy Negative experience Decline offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
I interviewed for a sales associate position. They asked general sales questions, like about going above and beyond, and how I'd handle an angry customer. They also checked my availability. At the end, I got a full-time offer, but I couldn't accept because of my schedule. The store manager mentioned she might have a part-time role opening up next month, but I'd need to change my hair color back to something natural. My current hair is ombré (dark brown to blonde), and they said I needed to have black hair. It was disappointing that a big company like Michael Kors seems to have old-fashioned ideas about hair color, which is a deal-breaker for me.
Confirmed questions2 questions
- Can you share an instance where you exceeded expectations?
- How would you manage a situation with an upset customer?
Capri Holdings
Sales Associate
Entry Average Positive experience No offer 3 rounds
Interview process
Recruiter call Group Presentation Offer
Interview formats
Behavioral Technical Presentation
I went in there, and it seems they were pretty disorganized. I waited about 10 minutes and the store manager took me in the back room. She asked me questions about myself, what my plans for the future were and what made me want to work for Michael Kors. The manager seems pretty enthusiastic and engaging. In the end, she said she'll get in touch with me for a second interview (which is an interactive interview that involves picking out clothes for customers), so will see if she actually gets back to me on that. However, the entire interview went pretty smooth and the questions were fair.
Confirmed questions6 questions
- Tell me about your previous experience in retail.
- Are you currently attending school, and what is your major?
- Can you share an instance where you exceeded expectations to help a customer?
Capri Holdings
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Group Presentation Background check Offer
Interview formats
Behavioral Group Presentation Technical
I applied online and heard back the next day about an interview. It was a group interview with a manager, lasting about 20-30 minutes. Then there was an interactive part where they wanted to see if I knew the merchandise, had style, and could interact with customers. SN: Show up 30min early and check out the store so you know what's there to make the interactive part easier for you. After that, I was asked back for a second interview the next day. They asked similar basic questions, and I got the offer the day after that.
Confirmed questions5 questions
- Can you tell me about yourself?
- What makes you want to work at MK and what value can you add to the company?
- What are your strengths and areas for improvement?
Capri Holdings Sales Associate Interview Questions
Quoted word for word from Capri Holdings interview reports.
“What is your perception of the message Michael Kors conveys through his clothing and accessories?”
Read reports →“Suppose you had a million dollars for shopping at a store other than Michael Kors; which store would you choose?”
Read reports →“Can you put together an outfit for a woman who is going on an African safari?”
Read reports →“What are the current fashion trends and what do you predict for next year?”
Read reports →“How do you keep up with what's trendy in fashion, and what is your definition of fashion?”
Read report →“Can you tell me about the history of MK, how and when it got started?”
Read report →“Can you name a designer, besides Michael Kors, whose style aligns with yours, and explain the connection?”
Read report →“In a few words, how would you describe MK to someone who has never shopped here?”
Read report →“Can you elaborate on the 'BE JETSET!' concept in relation to the brand's iconic pieces?”
Read report →Formats, difficulty and experience
Across all 174 Capri Holdings interview reports.