Canonical Application Support Engineer Interview Questions
& Process

So I knew about the interview process, it's pretty rough, but worth it if Canonical is your dream company. First up was a written test with questions about my interest in the company, my work history, and college/high school achievements like being a top performer. It was easy since I'm a recent grad, but they ask this even for experienced folks. Then came a psychometric test, checking cognitive abilities, though it's not the most reliable method, especially for neurodivergent people. After that, there were 3 interviews. The first was supposed to be about Linux OS basics, and it was, but they also dove into my resume. The second technical interview wasn't coding as I thought; they repeated questions from the first interview. The third was called 'Product Engineering'. The interviewer was clearly not prepared, reading my resume on the spot and asking me to explain it verbally. He seemed confused why a recent grad would apply and asked if I understood the role, my daily expectations, and the technical challenges. He also asked about a past project but got frustrated due to my accent and his inability to understand my answers. The interview ended abruptly.

Canonical interviews are very long and tiresome process. It was in these steps: 1- Non-technical written interview (Very vague questions like how would people describe you) 2- Psychometric assessment (Thomas Assessments) 3- Technical interview (Some nice questions, it will take couple of hours) 4- 3 Rounds of online interview with different people (technical+customer relations) 5- Result 3 Rounds of online interviews was one of the best people I have ever interviewed with. I was worth to complete first 3 steps just to interview with them.

I went through the whole interview process with Canonical, which included a 40-question written test, a GIA assessment, three video interviews, a PPA assessment, an interview with a talent scientist, and three more video calls. After all that, the job was cancelled, and I didn't even get an email. It's like they don't respect candidates' time at all. I get that priorities change, but not telling us after we put in so much effort is pretty bad. Hopefully, Canonical will rethink how they handle the candidate experience and get better at communicating.