Callink Servicos de Call Center Interview Questions
& Process

The initial HR interview was fine, but there were a lot of steps involved. They asked for an Excel test, and the recruiter was about an hour late. Then, for the interview with the department manager, I had to travel there and ended up waiting over 3 hours to be seen. I decided to back out because of the lack of respect for my time and money, especially since I was unemployed and had to spend on transportation multiple times for all the stages of the hiring process.

The process started online with forms and questions about technical support. Then there was an in-person interview with the IT manager. Computer and network knowledge and operating system management were discussed.

The process was well-structured and organized. It started with a written test, followed by a group activity and finally, an individual interview. All stages were clear and respectful, with good communication from the recruitment team. After approval, there was a medical evaluation and document submission, which also went smoothly. Overall, it was a smooth and positive experience, with reasonable timelines and adequate feedback.

It was a long selection process. First, there was an online interview, then some online tests and a form to fill out. After that, they scheduled an in-person exam covering Excel and the job's field. Following all this, the company didn't even have the decency to contact me to let me know I wasn't selected, even though I showed interest in the result (whether negative or positive). The LEAST a company of this size, with a selection process that costs us time, money, and effort, can do is give us an answer. And they don't even do that.